Why are there so many locked tracks in my Library. How do I unlock so I can analyze ?

Ronald Hirt's Avatar

Ronald Hirt

07 Nov, 2018 12:09 AM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2018-11-06-160740.zip' by dragging it from your desktop onto the 'Attach File' button below.

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* beaTunes: 5.1.0
* JVM: OpenJDK 64-Bit Server VM
* Version: 25.152-b6
* Vendor: JetBrains s.r.o
* OS: Mac OS X 10.13.6, x86_64
* Library: iTunes
* Memory: 92m - 640m
* Registered as: Ronald Hirt

  1. Support Staff 1 Posted by hendrik on 12 Nov, 2018 02:18 PM

    hendrik's Avatar

    The lock symbol usually symbolizes that the file's raw audio data is not accessible, because the seller of that file crippled it using some sort of DRM.

    For more details, please see https://blog.beatunes.com/2015/07/the-unfortunate-return-of-drm.html

  2. 2 Posted by Ronald Hirt on 12 Nov, 2018 04:23 PM

    Ronald Hirt's Avatar

    Thanks it got resolved when I upgraded my software.

    Sent from my iPad

  3. hendrik closed this discussion on 13 Nov, 2018 03:52 PM.

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