or Create a profile

Home → Problems →

not analyzing

Joaquin J J's Avatar

Joaquin J J

10 Apr, 2026 05:11 PM

I just purchased Beatunes today mainly in order to rearrange all the genres for my Apple Music library according to DISCOGS instead of the ones that they have by default. So basically I´m trying with a single song which is a local file and it keeps saying the song is not on DISCOGS, which it i´snt true. It also tells me can't find some songs because they're not downloaded, but then I download it on AM an its the same again.

  1. Support Staff 1 Posted by Hendrik Schreib... on 10 Apr, 2026 05:38 PM

    Hendrik Schreiber's Avatar

    Hi,

    It is possible that the metadata you have for your track is not sufficient to actually retrieve the corresponding data from Discogs. For example, you may only have a track name but not a correct artist and album name.

    -hendrik

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • Captura_de_pantalla_2026-04-10_a_las_19.00.56.png 236 KB
  • Captura_de_pantalla_2026-04-10_a_las_19.02.20.png 234 KB
  • Captura_de_pantalla_2026-04-10_a_las_19.10.59.png 85.2 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the beaTunes staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only beaTunes support staff and members of jalulo UG (haftungsbeschränkt) can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

20 May, 2026 01:24 AM compatibility with Apple Silicon after Rosetta is disabled in future release of MacOS
19 May, 2026 08:35 AM V6.0 EA2: Migration wieder gescheitert
18 May, 2026 10:13 AM V6.0-EA1: Inspizieren - Duplikate
18 May, 2026 07:53 AM I bought beatunes4
17 May, 2026 06:56 PM Test version

Recent Articles

Where are the beaTunes logs?
Manually Changing the beaTunes Memory Configuration on macOS
Moving to a new computer
How to install a plugin or beaTlet
Communication with iTunes fails