or Create a profile

Home → Problems →

Cannot download the app - Invalid SSL certificate

F Heywood's Avatar

F Heywood

25 Aug, 2025 01:47 PM

I'm trying to download the app, but when I click the download link I get kicked to a Cloudflare "Invalid SSL certificate" error page.

"If you're the owner of this website: The SSL certificate presented by the server did not pass validation. This could indicate an expired SSL certificate or a certificate that does not include the requested domain name. Please contact your hosting provider to ensure that an up-to-date and valid SSL certificate issued by a Certificate Authority is configured for this domain name on the origin server."

  1. Support Staff 1 Posted by Hendrik Schreib... on 29 Aug, 2025 09:10 AM

    Hendrik Schreiber's Avatar

    Can you please try again? I can't reproduce the issue.

    Thanks!

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Already uploaded files

  • Screenshot_2025-08-25_at_9.46.05_AM.png 428 KB

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the beaTunes staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only you and beaTunes support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

16 Jan, 2026 11:40 PM Feature request: add Stop to playback controls
13 Jan, 2026 01:33 PM X to comment
12 Jan, 2026 11:10 AM BPM
04 Jan, 2026 05:00 PM How is the color calculated
31 Dec, 2025 09:22 AM Playback does not prevent standby

Recent Articles

Where are the beaTunes logs?
Manually Changing the beaTunes Memory Configuration on macOS
Moving to a new computer
How to install a plugin or beaTlet
Communication with iTunes fails