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Synchronizing stops in same spot multipile times

• Edit

Tim Duchene

30 May, 2025 03:52 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2025-05-30-104153.zip' by dragging it from your desktop onto the 'Attach File' button below.

Hello, Every time I try to synchronize my library it stops approximately. ¾ of the through. I have let it sit for an hour and the bar graph does not move. Any suggestions?

Thank You,
Tim Duchene

* beaTunes: 5.2.35
* JVM: OpenJDK 64-Bit Server VM
* Version: 11.0.24+9-LTS
* Vendor: BellSoft
* OS: Mac OS X 15.5, x86_64
* Library: Music.app
* Memory: 92m - 6G
* Registered as: Timothy Duchene

• beaTunes-logs-2025-05-30-104153.zip 3.02 MB

1. Support Staff 1 Posted by hendrik on 06 Jun, 2025 09:18 AM

   

   Hi Tim,

   while beaTunes can read a lot of song properties through files and the regular (fast) Music.app API, some properties are only accessible via the (very slow) AppleScript Music.app API. These properties are updated at the end of synchronization. Unfortunately, it appears as if beaTunes is stuck, but it is really just waiting for Music.app to respond. Please just start synchronization in the evening and check the next morning.

   Typically this does not take forever, as not all songs are checked (only changed ones), but every once in a while it may take extra long in a large library.

   Hope this helps,

   -hendrik

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2. 2 Posted by Tim Duchene on 07 Jun, 2025 04:11 AM

   

   Hi Hendrik,

   Thank You for the reply and insight. I will be more patient now that I have the understanding. I will run a synch tonight and let it run.

   Thanks Again, and a BIG thanks for the best music oriented app out there!

   Tim

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3. Support Staff 3 Posted by hendrik on 08 Jun, 2025 01:55 PM

   

   Thanks so much for the praise!

   Did waiting longer work out for you?

   -hendrik

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4. 4 Posted by Tim Duchene on 11 Jun, 2025 01:39 AM

   

   Yes, worked perfectly!!

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5. Support Staff 5 Posted by hendrik on 11 Jun, 2025 08:54 AM

   

   Great!

   I'll close this discussion then.

   -hendrik

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6. hendrik closed this discussion on 11 Jun, 2025 08:54 AM.