Apple Music + bea doesn't work

abouchard71's Avatar

abouchard71

09 Mar, 2024 02:37 AM

For every song, bea says "Analysis: Failed to decode iCloud track '. . . . .', because it has not been downloaded from iCloud yet. (id=3839636105080717578)"

This is for songs that I have explicitly downloaded and confirmed they are on my laptop. These are songs that I have uploaded to iCloud and matched using iTunes Match.

  1. Support Staff 1 Posted by Hendrik Schreib... on 16 Mar, 2024 07:12 AM

    Hendrik Schreiber's Avatar

    Hi,

    do you have an Apple Music subscription? Or are these your own files, uploaded to iCloud via iTunesMatch?

    If so, can you please try to synchronize beaTunes using File -> Synchronize and if asked, whether you'd like to force synchronize, please do so. If not asked whether you want to force it, please synchronize again.

    After synchronization completed, please try again to analyze.

    Please let me know, whether this solved the issue.

    Thanks,

    -hendrik

  2. 2 Posted by Seb Gregson on 26 Jul, 2025 08:59 PM

    Seb Gregson's Avatar

    Hello, I am now having the same issue. A lot of my songs are getting the data, btu there are a fair amount that are not. How can I resolve this issue?

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