Kevin Spelman's Avatar

Kevin Spelman

03 Dec, 2023 02:35 AM

I purchased and Downloaded and I am getting a messsage that my trial has expired

  1. Support Staff 1 Posted by hendrik on 03 Dec, 2023 09:33 PM

    hendrik's Avatar

    Hey Kevin,

    please check your spam folder, The license email was sent to you. You can also have it re-sent to you via



  2. 2 Posted by kevin spelman on 03 Dec, 2023 10:14 PM

    kevin spelman's Avatar

    I did not. I cancelled the order and re-ordered by using my credit card. That one worked.

    kevin spelman

    On Dec 3, 2023, at 4:33 PM, hendrik <[email blocked]> wrote:

  3. Support Staff 3 Posted by hendrik on 04 Dec, 2023 06:43 AM

    hendrik's Avatar

    Hi Kevin,

    Ah. I see. You've ordered the first license using kevin (at) and the second using kevin (at)

    I am refunding the Paypal transaction.



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