I can´t open beaTunes in windows 11
I am trying to tray your beaTunes, downloaded from your web, but once installed it does not open, only the splash presentation screen. I tryed both, the 32 and the 64 versions, installed the updated Java version. Please, how can I do to be able to test your SW?
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Support Staff 31 Posted by hendrik on 14 Jun, 2023 08:03 PM
beaTunes 5.1 is based on Java 8, beaTunes 5.2 on Java 11.
Starting with Java 9, Java introduced some sort of modularization, the JPMS. Using the jlink tool, this allows to only package modules (i.e. part of the regular runtime system) that are actually needed and omit the rest, in order to reduce the size of the Java runtime.
The error was caused by a missing module, named jdk.accessibility. That module should have been added as a parameter to
jlink, but wasn't.Most likely, you have a file called
C:\Users\gomma\.accessibility.propertieson your system, which requests the use of thejdk.accessibilitymodule. Now if the module isn't part of the Java runtime, you see what you have seen: pretty much nothing.And to calm my curiosity: Do you really have a file called
C:\Users\gomma\.accessibility.properties?Support Staff 32 Posted by hendrik on 17 Jun, 2023 07:12 AM
One last check: do you have that file?
Have a great weekend!
33 Posted by Gonzalo Marina on 17 Jun, 2023 09:45 AM
Yes, hendrick, I have it, there.
I’ve been investigating and I found that this file was installed by a software named “AutoFirma” (Electronic Signature) developed by the Spanish Government and used to allow the exchange of information with the official websites that depend on the government (taxes, official documents …
I’d like to try to uninstall this SW, but I’m afraid to do that because I would lose access to those websites.
I hope this will help.
____________________________
Gonzalo Marina
+34 660 992 756
____________________________
Fuera de la oficina. Enviado con iPhone.
Support Staff 34 Posted by hendrik on 17 Jun, 2023 01:53 PM
Thanks so much for confirming my suspicion!
There is nothing wrong with that file. I had just falsely assume it wasn’t there and have never taken it into account.
Having resolved this, would you be ok with me closing this discussion?
35 Posted by Gonzalo Marina on 17 Jun, 2023 02:05 PM
Yes, of course. Many thanks for your support.
____________________________
Gonzalo Marina
+34 660 992 756
____________________________
Fuera de la oficina. Enviado con iPhone.
Support Staff 36 Posted by hendrik on 17 Jun, 2023 04:10 PM
Awesome!
Thanks for your help with this.
hendrik closed this discussion on 17 Jun, 2023 04:10 PM.