tag:help.beatunes.com,2009-07-24:/discussions/problems/7343-fatal-errorbeaTunes: Discussion 2011-04-07T12:31:31Ztag:help.beatunes.com,2009-07-24:Comment/11537472010-03-04T19:37:15Z2010-03-04T19:37:15Zfatal error<div><p>log files sent</p></div>miketag:help.beatunes.com,2009-07-24:Comment/11537472010-03-04T19:50:22Z2010-03-04T19:50:38Zfatal error<div><p>a fatal error occurred during instialization:
com4j.comexception: 80010001 call was rejected by callee, : call
was rejected by callee, : .\invoke.cpp:460<br>
Please contact beaTunes support at <a href=
"mailto:support@beatunes.com">support@beatunes.com</a><br>
Make sure to state which opperating system (xp,vista, OS X) and
vershion of beatunes you are using and attach a zip archive of all
log files from C:\documents and settings\my name\local
settings\application data\tagtraum industries\beaTunes\logs if
possible.</p>
<p>I am running XP and the latest vershion of beaTunes</p></div>miketag:help.beatunes.com,2009-07-24:Comment/11537472010-03-04T20:09:41Z2010-03-04T20:09:45Zfatal error<div><p>I just read the email about you try to address this type of
problam withen 24 hr, No need to try to fix this unless it is know,
i will just call my credit card company and get a refund. r u
kidding 24 hr, in todays world that is a life
time!!!!!!!!!!!!!!!!!!!!!!!!!</p></div>miketag:help.beatunes.com,2009-07-24:Comment/11537472010-03-04T22:28:12Z2010-03-04T22:28:12Zfatal error<div><p>Mike,</p>
<p>I'm sure you realized that you got an automated response. If you
would like a refund, please simply let me know.</p>
<p>To address the problem:<br>
For some reason I didn't get your log file. Can you please re-send
it?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/11537472010-03-06T07:14:15Z2010-03-06T07:14:17Zfatal error<div><p>maby you will get this one</p></div>miketag:help.beatunes.com,2009-07-24:Comment/11537472010-03-06T07:20:56Z2010-03-06T07:20:56Zfatal error<div><p>Sorry - didn't get it again... Can you please use the web
interface (in case you haven't doen that already)?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/11537472010-04-17T17:32:46Z2010-04-17T17:32:47Zfatal error<div><p>I get the following error message and the log file is
attached…What do I do?<br></p>
<pre>
<code> "A fatal error occured during initialization:com.tagtraum.tunes.itunesruntimeexception: Failed to create WSH Shell. please make sure WSH is installed properly."</code>
</pre>
<p>Help!<br></p>
<p>Thanks,</p>
<p>Clint Shelley</p></div>clint shelleytag:help.beatunes.com,2009-07-24:Comment/11537472010-09-06T18:39:49Z2010-09-06T18:39:51Zfatal error<div><p>Hi,</p>
<p>I'm having the same problem: a fatal error occurred during initialization: com4j.comexception: 80010001 call was rejected by callee, : call was rejected by callee, : .\invoke.cpp:460.</p>
<p>I'm working with Vista and running the latest beatunes version 2.1.12.</p>
<p>Can you help me please,</p>
<p>logs have been attached</p></div>Koentag:help.beatunes.com,2009-07-24:Comment/11537472010-09-12T13:07:50Z2010-09-12T13:07:50Zfatal error<div><p>Hi Koen,</p>
<p>you are using an outdated version of beaTunes (2.0.12). Please update to the latest version (2.1.12) - the update is feee for you. If you are still experiencing any issues, please start a new support discussion.</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendrik