or Create a profile

Home → Problems →

recovery of key

HANS DE CONINCK's Avatar

HANS DE CONINCK

01 Feb, 2023 09:33 PM

Hi,I purchased the software years ago with [email blocked] as registrated email.
PLease advise how to proceed since the email address no longer active and i do not have a backup

kind regards

  1. Support Staff 1 Posted by Hendrik Schreib... on 03 Feb, 2023 02:20 PM

    Hendrik Schreiber's Avatar

    Hi Hans,

    I have updated your email address in the customer database.

    Cheers,

    -hendrik

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

  • New Issue

  • Conversation Started

    A conversation has been started with the beaTunes staff to resolve this discussion.

  • Close the discussion

Private Permissions

This discussion is private. Only you and beaTunes support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

13 Apr, 2026 09:36 AM Rulesets and Filters
13 Apr, 2026 09:33 AM Missing information - 2nd post
13 Apr, 2026 09:30 AM Scan thirds
10 Apr, 2026 05:38 PM not analyzing
10 Apr, 2026 03:58 PM Gapless playing

Recent Articles

Where are the beaTunes logs?
Manually Changing the beaTunes Memory Configuration on macOS
Moving to a new computer
How to install a plugin or beaTlet
Communication with iTunes fails