Many files show as missing cannot open "/POSIX file blah"

dan's Avatar

dan

28 Dec, 2021 05:40 AM

Many files in Beatunes show a broken file path.
Here is an example
/POSIX file "/Users/dan/Music/iTunes/iTunes Music/DJ Ride/MERAKI/02 For Craze.mp3" (See attached screenshot) Those files play just fine in iTunes, however, it is just that beatunes cannot open them.
Presumably this is because I migrated my library from a previous computer. How would i fix it though?

  1. Support Staff 1 Posted by hendrik on 28 Dec, 2021 12:29 PM

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    Which version of beaTunes is this?

  2. Support Staff 2 Posted by hendrik on 28 Dec, 2021 01:42 PM

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    This may be a bug introduced in 5.2.25 for macOS.

    Please try to synchronize (via File -> Synchronize). It hopefully restores the correct paths.

  3. 3 Posted by dan on 29 Dec, 2021 01:05 AM

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    Thanks Hendrik!

    I am on 5.2.25 on macOS 12.0.1

    I ran file->synchronise already! It detects new tracks ok, but there are still lots that stay with a bad path.

    For reference here is a working path that (also) plays just finding music.app, which IS detected correctly by Beauties.app.

    /Users/dan/Music/iTunes/iTunes Music/Aaliyah/Romeo Must Die Original Sound Track/01 Try Again.mp3

    I cannot see an obvious pattern for which things have broken and which things have not. My one guess is that I have had trouble before in migrating between case-sensitive and case-insensitive file systems. I wonder if that is the problem here?

  4. 4 Posted by dan on 29 Dec, 2021 01:11 AM

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    I am on 5.2.25 on macOS 12.0.1

    I ran file->synchronise already! It detects new tracks ok, but there are still lots that stay with a bad path.

    For reference here is a working path that (also) plays just finding music.app, which IS detected correctly by Beauties.app.

    /Users/dan/Music/iTunes/iTunes Music/Aaliyah/Romeo Must Die Original Sound Track/01 Try Again.mp3

    I cannot see an obvious pattern for which things have broken and which things have not. My one guess is that I have had trouble before in migrating between case-sensitive and case-insensitive file systems. I wonder if that is the problem here?

  5. 5 Posted by dan on 29 Dec, 2021 01:22 AM

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    It's kinda hard to test the case sensitivity hypothesis with specific files because there are 1118 "missing files" and they are a little hard to search (perhaps I am missing something obvious in the UI) so I keep losing the one I was looking at.

    Anyway, renaming files in music.app then syncing then running beatunes again causes beatunes to find the files again

  6. 6 Posted by dan on 29 Dec, 2021 01:22 AM

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    renaming 1000 files then renaming them back will take a while though

  7. 7 Posted by dan on 29 Dec, 2021 05:49 AM

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    Ah! I "repaired" the database. Or rather, I attempted ot repair the database and it gave the me the attached error about corruption and told me to nuke it and start over. Better now, I only have 30 missing tracks instead of 1000. However, I am surprised to get errors - I only synced beatunes for the first time on this new computer 2 days ago, and have not crashed since then.

  8. Support Staff 8 Posted by hendrik on 29 Dec, 2021 10:23 AM

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    Hey Dan,

    Well. The POSIX issue is definitely a bug in beaTunes and it's fixed in 5.2.26. Please update. The database repair/rebuild issue I am not so sure about. That's weird.

    Cheers,

    -hendrik

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