tag:help.beatunes.com,2009-07-24:/discussions/problems/62627-multiple-root-folders-does-not-workbeaTunes: Discussion 2021-07-01T11:06:13Ztag:help.beatunes.com,2009-07-24:Comment/492143902021-05-25T12:34:35Z2021-05-25T12:34:35ZMultiple root folders does not work<div><p>Since this seems to be a completely different topic, I've moved this to a new discussion.</p>
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<p>For some reason I cant find some songs there.</p>
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<p>I'm not sure I understand. What songs can you not find?</p>
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<p>also it didnt really work,</p>
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<p>Perhaps something went wrong when you manually edited the file? What does your <code>preferences2.xml</code> look like now?</p>
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<p>Ive changed the location of the songs and the playlist got empty again</p>
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<p>Is the second root folder also in an NTFS file system? Or is it on some other hard drive?</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/492143902021-05-25T13:01:52Z2021-05-25T13:01:53ZMultiple root folders does not work<div><p>about the third, its an external hard drive<br>
about the second, added the preferences2 file,<br>
and regarding the missing songs, i simply cant find some songs in my file<br>
system, try relocating them, and they disapeard</p></div>Eyal Avitantag:help.beatunes.com,2009-07-24:Comment/492143902021-05-25T19:06:08Z2021-05-25T19:06:08ZMultiple root folders does not work<div><p>Thanks for the file. It looks fine to me.</p>
<p>It does not really matter whether the hard drive is external or internal. But it matters what <em>file system</em> has been used. You can find out, following the advice on this website: <a href="https://www.howtogeek.com/681125/how-to-see-a-drives-file-system-on-windows-10/">https://www.howtogeek.com/681125/how-to-see-a-drives-file-system-on...</a></p>
<p>The whole renaming and beaTunes still finding songs is only supported on APFS and NTFS, but not on FAT, ExFAT, SMB or the like.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/492143902021-06-06T09:32:51Z2021-06-06T09:32:52ZMultiple root folders does not work<div><p>Hey the file system of the hrd drive is NTFS, but still doesnt work.</p>
<p>also, made my first set using the software few days ago, but couldnt find a<br>
way to export the fles of a playlist to a foder (like the file themself,<br>
not an xml)</p></div>Eyal Avitantag:help.beatunes.com,2009-07-24:Comment/492143902021-06-10T09:02:56Z2021-06-10T09:02:56ZMultiple root folders does not work<div><blockquote>
<p>the file system of the hrd drive is NTFS</p>
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<p>Weird. Can you please synchronize again and then upload a fresh set of logs? I'd like to see what beaTunes logs about it.</p>
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<p>also, made my first set using the software few days ago, but couldnt find a way to export the fles of a playlist to a foder (like the file themself,<br>
not an xml)</p>
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<p>beaTunes exports only playlists. If you want to create copies of your music files (e.g. all files in a playlist), you have to do that yourself or ask some other tool to do it.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/492143902021-06-30T12:10:24Z2021-06-30T12:10:24ZMultiple root folders does not work<div><p>Hello, eventually there are too many bugs in the software, and I cant try<br>
to fix them all, and because its the last day, i would like to refund it.</p>
<p>sent a demand also in the discussion .</p>
<p>please let me know when refunded,.</p>
<p>thanks.</p></div>Eyal Avitantag:help.beatunes.com,2009-07-24:Comment/492143902021-07-01T11:06:10Z2021-07-01T11:06:10ZMultiple root folders does not work<div><p>Hey Eyal,</p>
<p>sorry this didn't work out for you. I have issued the refund yesterday.</p>
<p>Kind regards,</p>
<p>-hendrik</p></div>hendrik