tag:help.beatunes.com,2009-07-24:/discussions/problems/61079-missing-file-search-not-erasingbeaTunes: Discussion 2020-12-26T09:59:49Ztag:help.beatunes.com,2009-07-24:Comment/488981662020-12-13T12:50:40Z2020-12-13T12:50:40ZMissing File search not erasing<div><p>Hey Hein,</p>
<p>did you verify that the files are in indeed missing in iTunes?</p>
<p>Cheers,</p>
<p>-hendrik</p>
<p>PS: Sync with iTunes/Music libraries is very slow in v5.2.16. This will be better (again) in 5.2.17. Just a heads up!</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/488981662020-12-13T13:06:24Z2020-12-13T13:06:24ZMissing File search not erasing<div><p>Hey Hendrik,</p>
<p>Yes i verified.<br>
Good news about .17 being faster Hope it gets rid of missing files as well :)</p>
<p>Best,<br>
Hein Hoven @<br>
<a href="http://www.hism.me">www.hism.me</a><br>
310.883.8340</p></div>Hein Hoventag:help.beatunes.com,2009-07-24:Comment/488981662020-12-13T13:10:29Z2020-12-13T13:10:29ZMissing File search not erasing<div><blockquote>
<p>When I try to perform an erase they do not go.</p>
</blockquote>
<p>How exactly do you perform the "erase"? Are you aware that you first <em>apply</em> solutions and then, in a 2nd step, <em>commit</em> them (see for example <a href="https://blog.beatunes.com/2015/02/improving-tags-through-inspection.html">here</a>)?</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/488981662020-12-13T14:09:21Z2020-12-13T14:09:22ZMissing File search not erasing<div><p>I tried both ways….<br>
Hundreds of individual clicks<br>
As well as apply solutions then commit.</p>
<p>The action was instant when wiping missing files under the commit command. Felt like no action was taken at all.<br>
I did get a beach ball while trying to execute that command as well</p>
<p>Hein Hoven<br>
310.883.8340<br>
<a href="http://www.hism.me">www.hism.me</a></p></div>Hein Hoventag:help.beatunes.com,2009-07-24:Comment/488981662020-12-13T14:18:04Z2020-12-13T14:18:04ZMissing File search not erasing<div><p>Best,<br>
Hein Hoven</p>
<p>310.883.8340<br>
<a href="http://www.hism.me">www.hism.me</a></p></div>Hein Hoventag:help.beatunes.com,2009-07-24:Comment/488981662020-12-14T20:57:32Z2020-12-14T20:57:32ZMissing File search not erasing<div><p>Hey Hein,</p>
<p>thanks for your logs. I took a look and it seems that beaTunes is working as it should. I.e. it sends the necessary <em>delete</em> message to Music.app.</p>
<p>But you are saying that the library entry in question keeps on existing in both beaTunes and Music?</p>
<p>E.g. according to the logs, the entry corresponding to <code>/Users/heinhoven/iTunes Music/Jan92016/iTunes Media/Music/Compilations/Dusty Fingers Volume 08/12 Atlantis 1.mp3</code> (which does not exists) was deleted via the following AppleScript:</p>
<pre>
<code>tell application "Music"
delete «class cFlT» id 458490 of «class cLiP» id 64 of «class cSrc» id 63
end tell</code>
</pre>
<p>Is this the only thing that is not working or do you observe other anomalies?</p>
<p>Cheers,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/488981662020-12-16T16:17:46Z2020-12-16T16:17:47ZMissing File search not erasing<div><p>Perhaps I’m doing this wrong? I’ll do a pictorial….</p>
<p>First:</p>
<p>Second:</p>
<p>Third:</p>
<p>Still:</p>
<p>And everything is still there</p>
<p>Am I doing something wrong?</p>
<p>Best,<br>
Hein Hoven<br>
310.883.8340</p></div>Hein Hoventag:help.beatunes.com,2009-07-24:Comment/488981662020-12-16T20:05:18Z2020-12-16T20:05:18ZMissing File search not erasing<div><p>Hendrik,</p>
<p>My Bad… I didn’t realize that it would take almost 5 hours to complete this task. I thought it would be<br>
A couple of minutes at most.</p></div>Hein Hoventag:help.beatunes.com,2009-07-24:Comment/488981662020-12-17T12:11:12Z2020-12-17T12:11:12ZMissing File search not erasing<div><p>Hey Hein,</p>
<blockquote>
<p>My Bad… I didn’t realize that it would take almost 5 hours to complete this task. I thought it would be a couple of minutes at most.</p>
</blockquote>
<p>And that's how it should be. 5h is certainly not acceptable.</p>
<p>I have looked at your logs again, found why this is taking so long, and re-organized the code a bit.</p>
<p>Can you please download and install the current dev snapshot from <a href="https://www.beatunes.com/download/beaTunes-5-2-18-SNAPSHOT.dmg">https://www.beatunes.com/download/beaTunes-5-2-18-SNAPSHOT.dmg</a> , try this again and upload a set of logs afterwards (via <code>Help</code> -> <code>Upload Logs</code> in the application)</p>
<p>Thank you,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/488981662020-12-17T15:45:41Z2020-12-17T15:45:42ZMissing File search not erasing<div><p>I’d be happy to but you’ll have to wait.<br>
Loaded big sur onto laptop and it’s<br>
Crashed me. Have to bring it in</p>
<p>Best,<br>
Hein Hoven @<br>
<a href="http://www.hism.me">www.hism.me</a><br>
310.883.8340</p></div>Hein Hoventag:help.beatunes.com,2009-07-24:Comment/488981662020-12-17T15:58:34Z2020-12-17T15:58:34ZMissing File search not erasing<div><blockquote>
<p>I’d be happy to but you’ll have to wait.</p>
</blockquote>
<p>No hurry.</p>
<blockquote>
<p>Loaded big sur onto laptop and it’s Crashed me.</p>
</blockquote>
<p>Oh darn.</p>
<p>Good luck!</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/488981662020-12-22T17:47:56Z2020-12-22T17:47:56ZMissing File search not erasing<div><p>Actually, please simply skip the snapshot and instead upgrade to 5.2.18.</p>
<p>Happy Holidays!</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/488981662020-12-25T17:44:19Z2020-12-25T17:44:20ZMissing File search not erasing<div><p>Hi Hendrik,</p>
<p>I’m hoping you have a life and am not reading this on Christmas Day?!</p>
<p>I did download 5.2.18 and now it’s been synchronizing library for 2 days?<br>
Admittedly it’s large @ 1.4tb but…it doesn’t seem normal to me.</p>
<p>Merry Christmas</p></div>Hein Hoventag:help.beatunes.com,2009-07-24:Comment/488981662020-12-26T09:59:47Z2020-12-26T09:59:47ZMissing File search not erasing<div><blockquote>
<p>I’m hoping you have a life and am not reading this on Christmas Day?!</p>
</blockquote>
<p>You wish!</p>
<p>Don't you know that Christmas is the official Repair-Your-Relatives-Computers holiday?! ;-)</p>
<blockquote>
<p>I did download 5.2.18 and now it’s been synchronizing library for 2 days? Admittedly it’s large @ 1.4tb but…it doesn’t seem normal to me.</p>
</blockquote>
<p>That seems a little long.</p>
<p>I assume you cannot get to the <code>Help</code> -> <code>Upload Logs</code> menu, but when you can, please upload logs and let me know.</p>
<p>Anyhow, at what approximate percentage is it stuck?</p>
<p>Merry Christmas!</p>
<p>-hendrik</p></div>hendrik