hendrik on 25 Jan, 2010 02:55 PM
without seeing the logs, I can't tell you what exactly is going
wrong.. I believe there was a case at some point where there was
something wrong with one of the files and then for some reason
beaTunes failed to add the following songs.
When you encounter this issue again - can you please shut down
beaTunes right afterwards and send me your logs?
The last playlist I tried is called Dark Blue. It is supposed to have 200 songs, but ended up with 175 in iTunes. That's pretty good, actually. The previous one (Aqua) had 119 out of 201, and some of the others 70-something out of 200.
From: hendrik [mailto:[email blocked]]
Sent: 25 January 2010 16:56
To: [email blocked] Subject: Re: Shrinking playlists [Problems]
hendrik on 25 Jan, 2010 05:06 PM
the log does not indicate any failure. There may be more
messages in the other logs though. Generally, it is much more
useful to me to look at all the files in the logs directory. They
all compress (via zip) really well and it gives me the full
Anyhow. What's entirely possible, is that beaTunes shows the
playlist in beaTunes and is exporting the list to iTunes in the
background. It may simply take a little while for the propagation
to finish. Also - when iTunes dialogs are open, the whole thing
does not work.
Could you please try again, give it a little while, shut down
beaTunes and zip the whole log folder before you send it? Maybe
that gives me some clues!
hendrik on 26 Jan, 2010 09:14 PM
it looks like I will release a minor update tomorrow, which will
contain some slight code changes, which might be relevant in this
context (new playlist on Windows). In case they are not solving the
issue, they should at least write some additional info to the log,
that hopefully helps figuring out what's going wrong.
Please let me know, if 2.1.3 really does solve the issue and if
not, I would really appreciate it, if you sent me another fresh set
of logs, after you tried 2.1.3.
PS: In case you are interested in the technical detail - on
Windows mass adding of songs to a playlist is done in a vbscript
file, which is generated and executed on the fly. I assume that in
your case one of the adds fails (for whatever reason) and the
following adds are then skipped. This might be fixed in 2.1.3.