tag:help.beatunes.com,2009-07-24:/discussions/problems/5971-no-communication-with-itunesbeaTunes: Discussion 2011-04-07T12:31:26Ztag:help.beatunes.com,2009-07-24:Comment/8854622010-01-20T20:55:12Z2010-01-20T20:55:12ZNo communication with iTunes<div><p>I apologize for this automatic reply to your email.</p>
<p>To control spam, I now allow incoming messages only from senders
I<br>
have approved beforehand.</p>
<p>If you would like to be added to my list of approved senders,
please<br>
fill out the short request form (see link below). Once I approve
you,<br>
I will receive your original message in my inbox. You do not need
to<br>
resend your message. I apologize for this one-time
inconvenience.</p>
<p>Click the link below to fill out the request:</p>
<p><a href=
"https://webmail.pas.earthlink.net/wam/addme?a=%3Ca%20href=">https://webmail.pas.earthlink.net/wam/addme?a=kathy2012f@earthlink....</a></p></div>kathy2012ftag:help.beatunes.com,2009-07-24:Comment/8854622010-01-21T12:36:25Z2010-01-21T12:36:25ZNo communication with iTunes<div><p>Hi,</p>
<p>when you download beaTunes, you download a so called disc image
(dmg).<br>
It typically opens automatically and shows up as "Device" in
Finder.</p>
<p>Do you still have a device called "beaTunes". If so click on it
and it should show you a couple of items, one of them "beaTunes2".
Simply drag that icon to your "Applications" folder and drop it
there. OS X will now copy the application into your Applications
folder.</p>
<p>Once that is done, you can eject that beaTunes device by
clicking onto the Eject button on the right of it (or you can
simply drag that beaTunes device onto the trash).</p>
<p>You should now be able to start beaTunes2 from the Applications
folder.</p>
<p>Hope this helps,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/8854622010-01-21T12:37:12Z2010-01-21T12:37:12ZNo communication with iTunes<div><p>Or... if installation is not the issue, what exactly is the
issue?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/8854622010-01-21T19:01:34Z2010-01-21T19:01:34ZNo communication with iTunes<div><p>I did what you suggested, and beaTunes is in Applications. When
I open up Applications which is the same column as beaTunes, I get
a message "Cannot use beaTunes2 with this version of Mac OS". I
have Mac OS X.1</p>
<p>Do you have a version of beaTunes that works with Mac OS X?</p>
<p>Thanks, Kathy</p></div>kathy2012ftag:help.beatunes.com,2009-07-24:Comment/8854622010-01-21T21:16:10Z2010-01-21T21:16:10ZNo communication with iTunes<div><p>Hi Kathy,</p>
<p>Which version of OS X do you have? 10.4, 10.5 or 10.6?</p>
<p>You can find out by clicking on the Apple in the upper left
corner of the screen and then "About This Mac".</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/8854622010-01-21T21:47:18Z2010-01-21T21:47:18ZNo communication with iTunes<div><p>10.4.11<br>
Thanks hedrik</p></div>kathy2012ftag:help.beatunes.com,2009-07-24:Comment/8854622010-01-21T21:50:54Z2010-01-21T21:50:54ZNo communication with iTunes<div><p>Hi,</p>
<p>unfortunately 2.1.2 does not work with 10.4 anymore.<br>
but you could try the previous version, 2.0.19.<br>
You can get it from <a href=
"http://www.beatunes.com/beatunes-download-old.html">http://www.beatunes.com/beatunes-download-old.html</a></p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/8854622010-01-22T06:04:59Z2010-01-22T06:04:59ZNo communication with iTunes<div><p>Thank you again Hendrik<br>
I downloaded beaTunes 2.0.19, and dragged it over to
applications.<br>
I read something on the website saying "Start beaTunes".<br>
How do I do this?<br>
Thanks again so much<br>
Kathy</p></div>kathy2012ftag:help.beatunes.com,2009-07-24:Comment/8854622010-01-22T06:23:10Z2010-01-22T06:23:10ZNo communication with iTunes<div><p>Hendrik!</p>
<p>I GOT IT TO WORK!!!</p>
<p>Kathy</p></div>kathy2012ftag:help.beatunes.com,2009-07-24:Comment/8854622010-01-22T09:12:42Z2010-01-22T09:12:42ZNo communication with iTunes<div><p>Great! I hope you enjoy the application.</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/8854622010-01-23T01:57:22Z2010-01-23T01:57:23ZNo communication with iTunes<div><p>I have Win XP itunes 9.0.2.25 and just downloaded your trial
version. I have my iTunes music stored on an external drive. I
cannot get beaTunes to see it. I have changed general Preferences
but it places a grey exclamation point telling me it is out of date
and has not bee used in a while. I just added Cd's to it this
month. How can I get beaTunes to see my full Library. It shows me a
c: drive library with 600 songs but I have over 6,000 on my
external.<br>
Thanks for any help. Kimberly</p></div>Kamperttag:help.beatunes.com,2009-07-24:Comment/8854622010-01-23T09:39:21Z2010-01-23T09:39:21ZNo communication with iTunes<div><p>Hi Kimberly,</p>
<p>most likely you have picked the wrong iTunes Music Library
file.</p>
<p>Does beaTunes offer any other files? Note that they don't have
to reside on the external drive to describe the audio files on the
external drive.</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/8854622010-01-23T13:52:58Z2010-01-23T13:53:02ZNo communication with iTunes<div><p>they only offer those two by default. I did a search and the one
itunes references is actually the most current. I didn't realize it
would be on my C drive not E. However, it does not show all the
music. How can I get it to show all the music? When I try to
manually synchronize it tells me I already am.</p></div>Kimberlytag:help.beatunes.com,2009-07-24:Comment/8854622010-01-23T14:13:43Z2010-01-23T14:13:43ZNo communication with iTunes<div><p>It should show you all the music that is exported in that file
by iTunes.<br>
Can you categorize what's missing?</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/8854622010-01-23T14:37:12Z2010-01-23T14:37:12ZNo communication with iTunes<div><p>Thank you for your help. I uninstalled and re-installed and
everything<br>
appears to be working fine.<br>
Kimberly</p>
<p>hendrik writes:</p></div>Kimberly Kamperttag:help.beatunes.com,2009-07-24:Comment/8854622010-01-23T15:59:45Z2010-01-23T15:59:45ZNo communication with iTunes<div><p>Odd, but hey - good!</p>
<p>-hendrik</p></div>hendrik