Can't register although the amount has been paid.

Roland Schurogailo's Avatar

Roland Schurogailo

05 Apr, 2020 09:10 AM

There is no registration Button under "Help". I haven't lost my license. I simply can't register.

  1. Support Staff 1 Posted by hendrik on 05 Apr, 2020 10:17 AM

    hendrik's Avatar

    Hey Roland!

    Just to make sure, we are on the same page:

    You have started beaTunes.
    You see the application.
    There is a menu bar containing “Help.”
    And there should be an item called “Register...”

    If you don’t see that item, please send a screenshot of what you see.

    Thanks!

    -hendrik

  2. 2 Posted by Roland Schuroga... on 05 Apr, 2020 10:47 AM

    Roland Schurogailo's Avatar

    Hi Hendrik,

    My fault, I tried to do the registration on the webpage not on the program itself. Thank you though for your fast answer. Wish you all the best.

    Kind regards
    Roland

  3. Support Staff 3 Posted by hendrik on 05 Apr, 2020 11:28 AM

    hendrik's Avatar

    Excellent, that we were able to resolve this quickly.
    Hope you enjoy the software!

  4. hendrik closed this discussion on 21 Apr, 2020 07:21 AM.

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