Home → Problems →

Download

• Edit

Stephanie

Jan 11, 2010 @ 12:33 AM

Hi, I've downloaded twice, but I keep getting the error, Installer Integrity Check failed.
Thanks.

1. Support Staff 1 Posted by hendrik on Jan 11, 2010 @ 09:23 AM

   

   Hi Stephanie,

   Thanks for your message.

   Which version are you downloading (version number, operating system) and how? I.e. do you click on the link on our website or do you download from somewhere else?

   -hendrik

   • Edit

2. 2 Posted by SIS9lives on Jan 11, 2010 @ 01:18 PM

   

   Hi, Hendrik,
   Version 2-1-1 for Windows. I clicked on it on your website.
   Thanks,
   Stephanie
    
    
   In a message dated 1/11/2010 4:23:24 A.M. Eastern Standard Time,
   [email blocked] writes:

   • Edit

3. Support Staff 3 Posted by hendrik on Jan 12, 2010 @ 03:28 PM

   

   Hi,

   please try this link:

   http://www.tagtraum.com/download/beaTunes-2-1-1-jre-win.exe

   And if it does not work, this one:

   http://www.beatunes.com/download/beaTunes-2-1-1-jre-win.exe

   Hope this helps,

   -hendrik

   • Edit

4. 4 Posted by Juergen on Jan 13, 2010 @ 09:39 AM

   

   The Installation with W7 is not possible. The filesice is nott correct. Link 1, the same like on the WEB-Site (22.544KB). Link 2 = 30859 KB. All versions stopped with the information

   • NISS.jpg 32.7 KB
   • Edit

5. Support Staff 5 Posted by hendrik on Jan 13, 2010 @ 09:56 AM

   

   Hi,

   the file size has to be 37462180 byts - I just double checked the files on both servers and their file sizes are correct.

   Please try to download again - you might want to use a different browser (to avoid caching issues) or download from a different location with a different Internet service provider.

   Hope this helps,

   -hendrik

   • Edit

6. 6 Posted by Juergen on Jan 13, 2010 @ 12:55 PM

   

   Hi Hendrik,
   the last link worked with Microsoft Explorer als also with my standard browser Chrome.
   Version 2-1-2 also works with Chrome.
   Thanks
   Jürgen

   • Edit

7. Support Staff 7 Posted by hendrik on Jan 13, 2010 @ 12:59 PM

   

   Great! Glad that worked.

   -hendrik

   • Edit

8. hendrik closed this discussion on Jan 13, 2010 @ 12:59 PM.