Odd display

Richard's Avatar

Richard

13 Feb, 2020 03:16 PM

I've had some odd displays lately from beaTunes. I'll attach 3 screen caps which best explains what I see.

The one with a bunch of squares happened after I had reanalyzed a track to get the Discogs genre label, selected that track , and then clicked "Get Info". The display you see is what I saw.

I then closed beaTunes, reopened it, selected that same track, did "Get Info", clicked on some of the tabs, then clicked Cancel to go back to the library display. The screen cap you see with the little fingerprint icons all over the place is the result. Note that the display is different if the window has focus vs. when it doesn't. (Actually, I had trouble capturing exactly how the screen looks when it has focus vs. when it doesn't. There are more fingerprint icons when the focus is elsewhere.)

If I close and reopen beaTunes and don't go to the Get Info screen, everything looks as it should.

(I've seen the "fingerprint" artifact before and never reported it. I had NOT seen the white rectangle display before.)

  1. Support Staff 1 Posted by hendrik on 13 Feb, 2020 07:07 PM

    hendrik's Avatar

    That looks really odd.
    Windows 8.1, right?

    Is there a procedure that lets you reproduce this issue for sure?

  2. 2 Posted by Richard on 25 Feb, 2020 07:49 PM

    Richard's Avatar

    Sorry for radio silence I have been able to reproduce the results, but not consistently. I will follow up with more info as time permits.

        On Thursday, February 13, 2020, 1:07:33 PM CST, hendrik <[email blocked]> wrote:

    |

  3. Support Staff 3 Posted by hendrik on 03 Mar, 2020 10:00 AM

    hendrik's Avatar

    Sorry for radio silence I have been able to reproduce the results, but not consistently. I will follow up with more info as time permits.

    No worries. I'm swamped anyway. So a delay is actually quite welcome! ;-)

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