Odd display

Richard's Avatar


13 Feb, 2020 03:16 PM

I've had some odd displays lately from beaTunes. I'll attach 3 screen caps which best explains what I see.

The one with a bunch of squares happened after I had reanalyzed a track to get the Discogs genre label, selected that track , and then clicked "Get Info". The display you see is what I saw.

I then closed beaTunes, reopened it, selected that same track, did "Get Info", clicked on some of the tabs, then clicked Cancel to go back to the library display. The screen cap you see with the little fingerprint icons all over the place is the result. Note that the display is different if the window has focus vs. when it doesn't. (Actually, I had trouble capturing exactly how the screen looks when it has focus vs. when it doesn't. There are more fingerprint icons when the focus is elsewhere.)

If I close and reopen beaTunes and don't go to the Get Info screen, everything looks as it should.

(I've seen the "fingerprint" artifact before and never reported it. I had NOT seen the white rectangle display before.)

  1. Support Staff 1 Posted by hendrik on 13 Feb, 2020 07:07 PM

    hendrik's Avatar

    That looks really odd.
    Windows 8.1, right?

    Is there a procedure that lets you reproduce this issue for sure?

  2. 2 Posted by Richard on 25 Feb, 2020 07:49 PM

    Richard's Avatar

    Sorry for radio silence I have been able to reproduce the results, but not consistently. I will follow up with more info as time permits.

        On Thursday, February 13, 2020, 1:07:33 PM CST, hendrik <[email blocked]> wrote:


  3. Support Staff 3 Posted by hendrik on 03 Mar, 2020 10:00 AM

    hendrik's Avatar

    Sorry for radio silence I have been able to reproduce the results, but not consistently. I will follow up with more info as time permits.

    No worries. I'm swamped anyway. So a delay is actually quite welcome! ;-)

  4. 4 Posted by Richard on 20 May, 2020 05:16 PM

    Richard's Avatar

    I discovered this seems to be a problem related to my own PC setup. I have a 2 display system and I usually run beaTunes on my 2nd display.

    I discovered when I move a badly-displaying beaTunes non-maximized window from display #2 to display #1, the problem "goes away". In other words, beaTunes looks "right" on display #1 and "messed up" on display #2: same image.

    I'll note that I've been having some other weird display driver issues on my PC this year, so I'm attributing this problem to my own unique PC and not a beaTunes issue. (Even though no other app of mine behaves like this, I still think it's something in my PC that is goofed up.)

    Sorry to file what turned out to be a false bug report.

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