hendrik on 30 Jan, 2020 09:52 PM
thanks for the logs.
I have checked them out and it seems that there was a UI hang, because the filesystem reacted a little slowly and then a program shutdown was initiated (probably manually, by attempting to close the window). Unfortunately the shutdown didn't succeed all the way, which led to the error messages you saw.
Please simply restart beaTunes.
Sorry for the moan but I've spent weeks trying to get this to work.
No worries. Feel free to always post questions to this forum.
Hi Hendrik.This is happening every time. I would play one tune and then select another it would give me the error message. I've tried restarting beatunes after it hangs and then letting it shut down. Restart and it happens again.MarkSent from my Samsung Galaxy S7 - powered by Three
-------- Original message --------From: hendrik <[email blocked]> Date: 30/01/2020 21:52 (GMT+00:00) To: [email blocked] Subject: Re: failed message [Problems #56353]
hendrik on 31 Jan, 2020 10:49 AM
This is happening every time. I would play one tune and then select another it would give me the error message.
Can you please start beaTunes fresh, play one tune, select another (i.e. reproduce the issue), take a screenshot of the error dialog and then attach the screenshot and a fresh set of logs to this discussion?
The background is that I wasn't able to locate the error dialog in your logs last time and am not sure what is leading to the error or what exactly the error message is.