tag:help.beatunes.com,2009-07-24:/discussions/problems/56128-not-syncingbeaTunes: Discussion 2020-01-23T21:17:44Ztag:help.beatunes.com,2009-07-24:Comment/480114652020-01-16T14:05:16Z2020-01-16T14:05:16ZNot Syncing<div><p>beatunes 5</p>
<p>Mac OS High Sierra</p>
<p>with iTunes</p></div>jim woodtag:help.beatunes.com,2009-07-24:Comment/480114652020-01-16T15:45:03Z2020-01-16T15:45:03ZNot Syncing<div><p>Hey Jim,</p>
<blockquote>
<p>its a very big iTunes library</p>
</blockquote>
<p>How many tracks?</p>
<blockquote>
<p>beatunes 5</p>
</blockquote>
<p>Which version exactly?</p>
<p>Any chance you can upload your logs right after synchronization failed using <code>Help -> Upload Logs</code> from within the application?</p>
<p>Thanks!</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/480114652020-01-16T18:26:03Z2020-01-16T18:26:04ZNot Syncing<br class="">
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<div class="">On 16 Jan 2020, at 15:45, hendrik <<a href="mailto:tender+da26712fb7@tenderapp.com" class="">tender+da26712fb7@tenderapp.com</a>> wrote:</div>
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<p class=""><b class="">From</b>: hendrik (Support staff)</p>
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<p class="">Hey Jim,</p>
<blockquote class="">
<p class="">its a very big iTunes library</p>
</blockquote>
<p class="">How many tracks?</p>
<div class=""><b class="">110,000</b></div>
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<blockquote class="">
<p class="">beatunes 5</p>
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<p class="">Which version exactly?</p>
<div class=""><b class="">5.2.5</b></div>
<p class=""><br class=""></p>
<p class=""><br class=""></p>
<p class="">Any chance you can upload your logs right after synchronization failed using<span class="Apple-converted-space"> </span><code class="">Help -> Upload Logs</code><span class="Apple-converted-space"> </span>from within the application?</p>
<div class=""><br class=""></div>
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<p class="">Thanks!</p>
<p class="">-hendrik</p>
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<p class="">On Thu, Jan 16 at 06:05 AM PST, jim wood wrote:</p>
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<p class="">beatunes 5</p>
<p class="">Mac OS High Sierra</p>
<p class="">with iTunes</p>
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<p class="">Having trouble reading this? View this discussion online:<span class="Apple-converted-space"> </span><a href="http://help.beatunes.com/discussions/problems/56128-not-syncing" class="">Not Syncing</a>.</p>
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<br class="">jim woodtag:help.beatunes.com,2009-07-24:Comment/480114652020-01-16T18:49:39Z2020-01-16T18:49:39ZNot Syncing<div><p>Hey Jim,</p>
<p>Thanks.</p>
<p>Yes... 110k tracks is indeed very large...</p>
<p>Did the last synchronization, before you uploaded the logs, actually fail?<br>
It looks to me like it succeeded.</p>
<p>A previous attempt at synchronization did fail though, due to a timeout. Restarting beaTunes and attempting the synchronization probably solved the issue.</p>
<p>Cheers,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/480114652020-01-16T21:10:54Z2020-01-16T21:10:55ZNot Syncing<div><p>ran ‘rebuild / repair database’ a couple of times… and youre right, it seems to have sync’d this time…</p>
<p>all good.. thanks for the response..</p>
<p>jim</p>
<p>On 16 Jan 2020, at 18:49, hendrik <a href="mailto:tender+da26712fb7@tenderapp.com">tender+da26712fb7@tenderapp.com</a> wrote:</p>
<h1><a name="-please-reply-above-this-line-" class="anchor" href="#-please-reply-above-this-line-"></a>// Please reply above this line</h1>
<p>From: hendrik (Support staff)</p>
<p>Hey Jim,</p>
<p>Thanks.</p>
<p>Yes... 110k tracks is indeed very large...</p>
<p>Did the last synchronization, before you uploaded the logs, actually fail?<br>
It looks to me like it succeeded.</p>
<p>A previous attempt at synchronization did fail though, due to a timeout. Restarting beaTunes and attempting the synchronization probably solved the issue.</p>
<p>Cheers,</p>
<p>-hendrik</p></div>jim woodtag:help.beatunes.com,2009-07-24:Comment/480114652020-01-17T09:02:02Z2020-01-17T09:02:02ZNot Syncing<div><blockquote>
<p>ran ‘rebuild / repair database’ a couple of times… and youre right, it seems to have sync’d this time…</p>
</blockquote>
<p>Just for your info: <em>repair</em> and <em>rebuild</em> are two <em>very</em> different things. One just ensures the integrity of the embedded SQL database (that's repair), the other deletes and rebuilds the whole database based on your audio files (that's rebuild). <em>Rebuild</em> should take close to forever for a collection of your size, while <em>Repair</em> is relatively fast.</p>
<p>Just figured it's worth pointing out.</p></div>hendrik