tag:help.beatunes.com,2009-07-24:/discussions/problems/54254-duplicate-playlistbeaTunes: Discussion 2020-12-08T12:31:42Ztag:help.beatunes.com,2009-07-24:Comment/477996932019-11-02T11:39:46Z2019-11-02T11:39:46ZDuplicate Playlist<div><p>Did you synchronize using Command-Y and perhaps <em>force synchronized</em>?<br>
If not please try that.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932019-11-02T22:03:16Z2019-11-03T09:42:53ZDuplicate Playlist<div><p>Yes, I did force sync.</p>
<hr>
<p>Steve Fama<br>
<a href="mailto:wfma@icloud.com">wfma@icloud.com</a></p></div>Steve Famatag:help.beatunes.com,2009-07-24:Comment/477996932019-11-03T09:58:55Z2019-11-03T09:58:55ZDuplicate Playlist<div><p>Hey Steve,</p>
<p>can you please download and install the current dev snapshot from <a href="https://www.beatunes.com/download/beaTunes-5-2-1-SNAPSHOT.dmg">https://www.beatunes.com/download/beaTunes-5-2-1-SNAPSHOT.dmg</a></p>
<p>Snapshot versions aren't notarized by Apple, which is why macOS 10.15 will complain and not start beaTunes the ordinary way. Therefore, please right-click on the installed app and choose <code>Open</code> form the context menu. Then macOS will give you the option to actually launch the app.</p>
<p>With the snapshot, please sync and force sync. If the issue persists, please upload your logs using beaTunes' <code>Help</code> -> <code>Upload Logs</code> menu.</p>
<p>You may also attempt to <em>repair</em> the internal database. You can do so with <code>Tools</code> -> <code>Repair Database</code> (which will require an application restart). Repairing may also solve the sync issue.</p>
<p>Hope this helps,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T16:07:53Z2019-11-10T16:07:53ZDuplicate Playlist<div><p>Hey Steve,</p>
<p>the original issue—does it happen only with smart playlists and folders? Or also with regular playlists?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T16:21:30Z2019-11-10T16:21:31ZDuplicate Playlist<div><p>Good morning Hendrik,</p>
<p>It was a Smart Playlist. I’m seeing this (different Smart Playlist) with Radiologik (my Playout Software) too. I also have noticed that CD Cover Images after the install of Catalina does not show up in Third Party Software too. I have not installed your Snapshot yet. I’ve been cleaning up my Metadata in my database.</p>
<p>-Steve</p>
<hr>
<p>Steve Fama<br>
<a href="mailto:wfma@icloud.com">wfma@icloud.com</a></p></div>Steve Famatag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T16:35:48Z2019-11-10T16:35:48ZDuplicate Playlist<div><p>Hey Steve,</p>
<p>sounds like it's a general macOS 10.15 problem. At this point all 3rd party applications access the playlists list via Apple's <a href="https://developer.apple.com/documentation/ituneslibrary?language=objc">iTunesLibrary-API</a>. Perhaps it is giving us the wrong data... Then there's little we can do, but file bug reports and hope for the best.</p>
<p>If you have an Apple ID, feel free to file one yourself at <a href="https://feedbackassistant.apple.com">https://feedbackassistant.apple.com</a> — the more bug reports Apple receives, the higher are the chances they actually do something about it.</p>
<p>-hendrik</p>
<p>PS: I'm in the process of pushing 5.2.1 out the door. So please don't bother with that snapshot anymore.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T16:45:45Z2019-11-10T16:45:46ZDuplicate Playlist<div><p>I don’t think that I’m allowed to submit bug to that address. It looks like it is for “Developers”. I’m an End-user? I would not want to get you in trouble if they ask how I got that address?</p>
<hr>
<p>Steve Fama<br>
<a href="mailto:wfma@icloud.com">wfma@icloud.com</a></p></div>Steve Famatag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T16:50:16Z2019-11-10T16:50:16ZDuplicate Playlist<div><p>Do all 3rd party software use the same API?. If so, why would this issue not be present in other 3rd party software? I wish I never updated to Catalina…...</p>
<p>-Steve</p>
<hr>
<p>Steve Fama<br>
<a href="mailto:wfma@icloud.com">wfma@icloud.com</a></p></div>Steve Famatag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T16:53:06Z2019-11-10T16:53:06ZDuplicate Playlist<div><blockquote>
<p>Do all 3rd party software use the same API?</p>
</blockquote>
<p>At this point one can only access data inside of Music.app via the ITLibrary API or the AppleScript API. AppleScript tends to be quite slow, so most 3rd party apps will use the ITLibrary API.</p>
<blockquote>
<p>If so, why would this issue not be present in other 3rd party software?</p>
</blockquote>
<p>How do you know it's not?</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T17:11:33Z2019-11-10T17:11:34ZDuplicate Playlist<div><p>BeaTunes shows, the Jingle Smart Playlist (and Themes Folder) 3 times, It only shows up once in Radiologik (no folders are shown, Just playlists). I just want to make sure I know what I’m talking about before I call Apple Tech support and give them hell. LOL</p>
<p>Again, I now think this “ALL ON APPLE” to fix. I just want to make sure I understand the issue and also alert you as the developer of an issue.</p>
<hr>
<p>Steve Fama<br>
<a href="mailto:wfma@icloud.com">wfma@icloud.com</a></p></div>Steve Famatag:help.beatunes.com,2009-07-24:Comment/477996932019-11-10T17:49:14Z2019-11-10T17:49:14ZDuplicate Playlist<div><p>I have just tried to reproduce the issue and don't seem to be able to.</p>
<p>Not sure what's going on.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932019-11-11T07:43:38Z2019-11-11T07:43:38ZDuplicate Playlist<div><p>Hm. Other people seem to have the same problem with other programs.</p>
<p>See also <a href="https://forums.macrumors.com/threads/music-missing-features-bugs-issues-troubleshooting.2189298/page-13?post=27956248#post-27956248">this discussion</a> in the MacRumor forum.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932020-04-21T12:32:58Z2020-04-21T12:32:58ZDuplicate Playlist<div><p>It may be that you see these duplicate playlist, because they contain different kind of media, i.e. podcasts, video, etc. <em>and</em> music. That's why Music.app needed to split up one playlist into multiple ones for the different apps when you migrated to macOS 10.15.</p>
<p>See also <a href="http://help.beatunes.com/discussions/problems/57211-synchronizing-stalled#comment_48153744">this discussion</a>.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/477996932020-12-08T12:31:42Z2020-12-08T12:31:42ZDuplicate Playlist<div><p>Hey Steve,</p>
<p>the problem may be solved by beaTunes 5.2.16 (just released). Would you please give it a shot and let me know whether it improves the situation.</p>
<p>Thanks so much!</p>
<p>-hendrik</p></div>hendrik