beaTunes

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cpwicks10934

28 Oct, 2019 10:17 AM

I am running the latest beaTunes 5.2 on my MAC with Catalina. I have tried to rebuild the data base and it will not rebuild. Below is a screen shot of the error message. Any help would be greatly appreciated. I can not generate a log file or I would have enclosed it as well.

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  1. 31 Posted by cpwicks10934 on 30 Oct, 2019 02:31 PM

    cpwicks10934's Avatar

    Thanks Hendrik your are the best. Thanks for all the extra effort. I will download it and keep you posted. I have to run out so it might not be today.

    Thanks again

    Cliff

  2. Support Staff 32 Posted by hendrik on 30 Oct, 2019 02:32 PM

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    No worries.

    Plus, there is unfortunately a good chance that it is still not fixed. :-/

  3. 33 Posted by cpwicks10934 on 30 Oct, 2019 02:33 PM

    cpwicks10934's Avatar

    We will see.

  4. 34 Posted by cpwicks10934 on 30 Oct, 2019 03:28 PM

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    Hi Henrick.

    I had the same problems that I have had before. Below is a new log file. It basically would not rebuild. Trued to synch and did not complete. The I went to the Tool Bar and tried to execute the Rebuild but no luck

    Cliff

  5. Support Staff 35 Posted by hendrik on 30 Oct, 2019 04:12 PM

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    That's disappointing.

    I don't have any time anymore to look at this today, but will investigate further tomorrow.

  6. 36 Posted by cpwicks10934 on 30 Oct, 2019 04:25 PM

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    No problem. Have a good evening

    Sent from my iPhone

  7. 37 Posted by cpwicks10934 on 02 Nov, 2019 12:04 PM

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    Hi Hendrik

    I think the best approach is for me to go ahead and just remove beaTunes totally.

    Thanks for your support and help

    Cliff

  8. Support Staff 38 Posted by hendrik on 03 Nov, 2019 09:35 AM

    hendrik's Avatar

    Hey Cliff,

    I think the best approach is for me to go ahead and just remove beaTunes totally.

    Oh no!

    Sorry for not getting back to you earlier, but I was unable to find a verifiable solution for the problem. There is a new snapshot on https://www.beatunes.com/download/beaTunes-5-2-1-SNAPSHOT.dmg that may solve the issue, but unfortunately I cannot make any promises, simply because I cannot reproduce the issue in the first place. But, if you want to try... I'd love to get your feedback.

    Sorry,

    -hendrik

  9. 39 Posted by cpwicks10934 on 03 Nov, 2019 10:59 AM

    cpwicks10934's Avatar

    Henrik

    Thanks for al your effort. I have decided to move on and find something else that might work for me with out this issue.

    Regards

    Cliff

  10. Support Staff 40 Posted by hendrik on 03 Nov, 2019 02:40 PM

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    Alright.
    Good luck!

    -hendrik

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