However, the root cause of the issue appears to be that you are trying to manipulate iTunes tracks that are apparently not local files, which is unfortunately impossible. So you may find that the error message goes away, but you still don't reach the desired outcome (the change won't "stick").
John D Taylor
on 18 May, 2019 07:07 PM
Sorry I've just had a week of daily trips to hospital + 3 or so, then a busy day doing things yesterday and it's just warn me out, it's one of those things that can't be helped but I'm hoping will improve from near the middle of next week.
hendrik on 20 May, 2019 08:53 AM
no worries—there are definitely more important things than beaTunes bugs—like having to go to the hospital. I'm sorry for whatever the reason might be.
Regarding the error message you are seeing (JVM start): I cannot reproduce it. But what I suspect is that you either installed beaTunes in a non-standard folder, perhaps containing a special character like & or somehow the download didn't work correctly.
So what I recommend is stop beaTunes, download the file again and install it in the same location you have installed the "standard" beaTunes.
John D Taylor
on 20 May, 2019 02:16 PM
I did as you said and it failed to start again:
I have attached a screenshot but I have also tried installing Java Runtime from Oracle and I get the same error again.
So basically, I've done everything I can. it is getting past the splash screen and that's where it crashes. I've also cleared out the preferences file etc. from the standard locations and that's not working either. I will put my hands up here, I am experiencing tiredness so maybe I'm not thinking that straight. I hope my mind sorts itself out but I think it's just a busy weekend and now being out for a few hours has just warn me our again.
I don't know if there's anything else I can do at my end at the moment.
Don't worry about replying for a few hours, I am in need of rest..