BeaTunes won't see mounted Synology volumes

Tracy Valleau's Avatar

Tracy Valleau

22 Apr, 2019 05:03 PM

Subject says it. I cannot use BeaTunes with my Synology NAS because BT won't even see the mounted volumes. See attached screenshot. 10.13.6. Latest BT.

  1. Support Staff 1 Posted by hendrik on 23 Apr, 2019 04:43 PM

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    Does restarting beaTunes solve the issue?

    If not, how about navigating to /Volumes?—that's where all mounted volumes should be listed.

  2. 2 Posted by Tracy Valleau on 23 Apr, 2019 05:10 PM

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    > Does restarting beaTunes solve the issue?

    nope.

    >
    > If not, how about navigating to `/Volumes`?—that's where all mounted
    > volumes should be listed.

    I'm a developer; did that too. Still no joy.

  3. Support Staff 3 Posted by hendrik on 23 Apr, 2019 06:41 PM

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    I'm a developer; did that too. Still no joy.

    That leaves me puzzled. :-/

  4. 4 Posted by Tracy Valleau on 23 Apr, 2019 07:14 PM

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    Thanks anyway.

  5. Support Staff 5 Posted by hendrik on 24 Apr, 2019 06:43 AM

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    Out of curiosity—what does beaTunes show under /Volumes for you?

  6. 6 Posted by Tracy Valleau on 24 Apr, 2019 07:03 PM

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    Hi again

    What I'm doing is going to File/New Library/Directory-based library and
    get a standard file-open dialog.

    Not exactly sure how to get "/Volumes" to show up in an open dialog. I
    can get to the main level that shows "iMac" as the header. (See image #1
    attached.)

    I did notice, however, that if I choose "Devices" in my side bar, I
    -can- see the mounted Synology volumes. (See image 2.)

    However, at that point I'm not sure what to do. Nothing seems to
    activate BT when I choose any of several of the directories displayed in
    image #3.

    Can you please tell me exactly which folder I need to choose in image #3
    to get BT to create a new library?

    Thank you.

  7. Support Staff 7 Posted by hendrik on 24 Apr, 2019 08:21 PM

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    Hey Tracy,

    Not exactly sure how to get "/Volumes" to show up in an open dialog. I can get to the main level that shows "iMac" as the header. (See image #1
    attached.)

    You should be able to navigate to /Volumes/.. with the Finder shortcut SHIFT-⌘-G. It opens up a little dialog where you can simply enter /Volumes/, i.e., the shortcut also works in the beaTunes New Library dialog.

    Can you please tell me exactly which folder I need to choose in image #3 to get BT to create a new library?

    Apparently you want to use beaTunes with iTunes, right?

    If so, you should choose File -> New Library -> iTunes-based Library and then select the file iTunes Library.xml.

    Hope this helps!

    -hendrik

  8. 8 Posted by Tracy Valleau on 24 Apr, 2019 08:30 PM

    Tracy Valleau's Avatar

    Thanks, Hendrik

    I tried the SHIFT-⌘-G technique, but that just got me the same "iMac"
    level as selecting it from the popup. (I'll admit I'd never tried
    SHIFT-⌘-G in an open dialog before; just in the finder...)

    Still, the only way I can see my mounted volumes is to choose iMac from
    the Devices header in the sidebar.

    and, no - I do -not- want to use iTunes. My whole point it looking into
    BT, is to see if it will recognize the files in my "Music" folder on my
    Synology NAS. I have a headphone in the living room, and I don't want to
    have to get up and come into the office and launch iTunes and go back to
    the living room to hear my music.

    So I keep a copy of my music files on the NAS, which I can easily see
    with my laptop in the living room.

    It's beginning to look like this is more trouble than it's worth in my
    particular case.

    Thanks again

    Tracy

  9. Support Staff 9 Posted by hendrik on 24 Apr, 2019 09:11 PM

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    and, no - I do -not- want to use iTunes. My whole point it looking into BT, is to see if it will recognize the files in my "Music" folder on my
    Synology NAS. I have a headphone in the living room, and I don't want to
    have to get up and come into the office and launch iTunes and go back to
    the living room to hear my music.

    Then just do File -> New Library -> Folder-based Library and then select the folder that is the base folder of your library. In this case .../iTunes/iTunes Media/Music/.

  10. 10 Posted by Tracy Valleau on 24 Apr, 2019 10:10 PM

    Tracy Valleau's Avatar

    AHA! Finally got it. You might want to note this in your tech-docs in
    case it applies to someone besides me:

    BT will -not- work with NAS volumes accessed thru mounting on the
    Finder/desktop. Often won't see them in the first place, and trying to
    build a BT library does nothing at all.

    You (OK: -I-) must access the NAS directly thru the finder window
    sidebar "Shared" heading. Once I had select things using that route, the
    library began building. (It's building/synchronizing right now.)

    Last question then, as it works away: I'm doing this from my desktop
    iMac. Once it finishes building, can I move/copy BT to my laptop and
    have it recognize & play the new library? Can I build playlists against
    the NAS library?

    Thanks for your patience, Hendrik.

    Tracy

  11. Support Staff 11 Posted by hendrik on 25 Apr, 2019 08:26 AM

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    Last question then, as it works away: I'm doing this from my desktop iMac. Once it finishes building, can I move/copy BT to my laptop and
    have it recognize & play the new library? Can I build playlists against
    the NAS library?

    Not really.

    beaTunes builds a simple SQL database which contains your metadata (under ~/Library/Application Support/beaTunes/Database/). You could use the same library on another computer, if the path to your NAS is identical. You'd need to manually copy the database though. So this is not a very well supported scenario.

    A scenario that is better supported is building a playlist and exporting it in some playlist format (right-click on the playlist in beaTunes -> export). Most playlist files are just list of filenames. beaTunes allows you to choose between relative paths and absolute paths. If you place the playlist file on your NAS, relative paths may be the smarter choice. Otherwise you again need to make sure that the path to your NAS is identical on all devices.

    Hope this helps!

    Thanks for your patience, Hendrik.

    No worries, you're very welcome.

    -hendrik

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