tag:help.beatunes.com,2009-07-24:/discussions/problems/49965-scan-playlistbeaTunes: Discussion 2019-03-27T17:07:24Ztag:help.beatunes.com,2009-07-24:Comment/470594932019-03-11T18:19:02Z2019-03-11T18:19:02ZScan Playlist<div><ol>
<li>
<p>If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2019-03-11-180909.zip' by dragging it from your desktop onto the 'Attach File' button below.</p>
</li>
<li>
<p>Please enter your message to us here.</p>
</li>
</ol>
<p>Hi Hendrik</p>
<p>Logs sent a few moments ago. Been trying the Scan Playlist feature today - it starts OK but eventually hits the wall - and it freezes BT. Repaired the database and tried again after closing BT. Still freezes. SP is a great feature! Just need to get it working through a list :)<br>
Help appreciated</p>
<p>Thanks</p>
<p>Jan</p>
<ul>
<li>beaTunes: 5.1.12</li>
<li>JVM: Java HotSpot(TM) 64-Bit Server VM</li>
<li>Version: 25.192-b12</li>
<li>Vendor: Oracle Corporation</li>
<li>OS: Windows 10 10.0, amd64</li>
<li>Library: iTunes</li>
<li>Memory: 92m - 1024m</li>
<li>Registered as: Jan Edwards</li>
</ul></div>Jan Edwardstag:help.beatunes.com,2009-07-24:Comment/470594932019-03-12T11:12:21Z2019-03-12T11:12:21ZScan Playlist<div><p>Hey Jan,</p>
<p>there are multiple <em>Scan Playlist</em> modes. Which one did you use? Or do they all lead to a beaTunes freeze?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/470594932019-03-12T11:38:40Z2019-03-12T11:38:40ZScan Playlist<div><p>Also: What kind of freeze is this? beaTunes does not react to anything anymore? Or temporary? Or a crash (beaTunes disappears)?</p>
<p>Thanks.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/470594932019-03-18T12:47:06Z2019-03-18T12:47:06ZScan Playlist<div><p>Apologies for the delayed response - The mode I use most is the one with the star - goes straight to about a third through and plays for 20 to 30 seconds. However, all of them lead to a freeze....<br>
BT does not react to anything - click File or Edit or anything else and there's no reaction at all.<br>
If it helps, I'll try to do a screen video</p>
<p>Thanks</p>
<p>Jan</p></div>Jan Edwardstag:help.beatunes.com,2009-07-24:Comment/470594932019-03-27T17:07:22Z2019-03-27T17:07:22ZScan Playlist<div><p>Hey Jan,</p>
<p>can you please try to set the environment variable <code>BEATUNES_MEMORY</code> to <code>-Xmx2G</code>?<br>
See <a href="http://help.beatunes.com/kb/troubleshooting/manually-changing-the-beatunes-memory-configuration-on-windows">http://help.beatunes.com/kb/troubleshooting/manually-changing-the-b...</a> for details.</p>
<p>The restart beaTunes. Does that help? If not, please upload a new set of logs, right after the problem occurred.</p>
<p>Thank you,</p>
<p>-hendrik</p></div>hendrik