Scan Playlist

Jan Edwards's Avatar

Jan Edwards

11 Mar, 2019 06:19 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2019-03-11-180909.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.

Hi Hendrik

Logs sent a few moments ago. Been trying the Scan Playlist feature today - it starts OK but eventually hits the wall - and it freezes BT. Repaired the database and tried again after closing BT. Still freezes. SP is a great feature! Just need to get it working through a list :)
Help appreciated

Thanks

Jan

* beaTunes: 5.1.12
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.192-b12
* Vendor: Oracle Corporation
* OS: Windows 10 10.0, amd64
* Library: iTunes
* Memory: 92m - 1024m
* Registered as: Jan Edwards

  1. Support Staff 1 Posted by hendrik on 12 Mar, 2019 11:12 AM

    hendrik's Avatar

    Hey Jan,

    there are multiple Scan Playlist modes. Which one did you use? Or do they all lead to a beaTunes freeze?

    Thanks,

    -hendrik

  2. Support Staff 2 Posted by hendrik on 12 Mar, 2019 11:38 AM

    hendrik's Avatar

    Also: What kind of freeze is this? beaTunes does not react to anything anymore? Or temporary? Or a crash (beaTunes disappears)?

    Thanks.

  3. 3 Posted by Jan Edwards on 18 Mar, 2019 12:47 PM

    Jan Edwards's Avatar

    Apologies for the delayed response - The mode I use most is the one with the star - goes straight to about a third through and plays for 20 to 30 seconds. However, all of them lead to a freeze....
    BT does not react to anything - click File or Edit or anything else and there's no reaction at all.
    If it helps, I'll try to do a screen video

    Thanks

    Jan

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac