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Jan Edwards's Avatar

Jan Edwards

02 Feb, 2019 12:00 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2019-02-02-115420.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.
Hi folks - just set up BT / iTunes on new computer. Getting the error as screenshot. Also actions following analysis/inspection not completed.
Hope you can help

Thanks

Jan

* beaTunes: 5.1.11
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.181-b13
* Vendor: Oracle Corporation
* OS: Windows 10 10.0, amd64
* Library: iTunes
* Memory: 92m - 640m
* Registered as: Jan Edwards

  1. Support Staff 1 Posted by hendrik on 03 Feb, 2019 08:35 AM

    hendrik's Avatar

    Hey Jan,

    Please repair your database via Tools -> Repair Database.

    -hendrik

  2. 2 Posted by Jan Edwards on 07 Feb, 2019 11:52 AM

    Jan Edwards's Avatar

    Thanks Hendrik - that seems to have done the trick :)

  3. Support Staff 3 Posted by hendrik on 08 Feb, 2019 10:04 AM

    hendrik's Avatar

    Great! I'll close this issue then.

  4. hendrik closed this discussion on 08 Feb, 2019 10:04 AM.

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