"failed to communicate with iTunes. Please make sure the iTunes COM object is installed properly"

Richard's Avatar

Richard

09 Jan, 2019 12:54 PM

Hi, the above error message came up when trying to sync my iTunes xml library.
How do I fix this please?

  1. Support Staff 1 Posted by hendrik on 10 Jan, 2019 01:05 PM

    hendrik's Avatar

    Please try to stop both iTunes and beaTunes, then start beaTunes and it should start iTunes.

    If this does not work, you might need to re-install iTunes to make sure that the iTunes automation server is installed correctly.

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