my license key I have purchased last year is not working

Arash Armand 's Avatar

Arash Armand

18 Dec, 2018 05:44 AM

Hi

I do have a license for the beatunes and it is not working. all the time gives me an error for the user and pass however I have all the details in my email.

I also download different versions to see is it working or not but the same result appears.

Can you please assist.

arash armand
00642102295353
[email blocked]

  1. Support Staff 1 Posted by hendrik on 18 Dec, 2018 09:08 AM

    hendrik's Avatar

    Hey Arash,

    as far as I can tell you have purchased a beaTunes 4 license key in 2016. A beaTunes 4 license key does not work for beaTunes 5, if that is what you are trying to use it for.

    You can either purchase an upgrade license ($11.95, reduced price) or downgrade back to beaTunes 4.

    Hope this helps,

    -hendrik

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