Custom iTunes Playlist Source not available

John Bergman's Avatar

John Bergman

04 Apr, 2018 11:09 AM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2018-04-04-130204.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.
   With the new update, custom iTunes smart playlists no longer show up as a "source." Beatport and Amazon lists show up instead. This is a huge disappointment. Please put it back the way it was.

* beaTunes: 5.1.2
* JVM: OpenJDK 64-Bit Server VM
* Version: 25.152-b5
* Vendor: JetBrains s.r.o
* OS: Mac OS X 10.13.4, x86_64
* Library: iTunes
* Memory: 92m - 3024m
* Registered as: John Bergman

  1. Support Staff 1 Posted by hendrik on 04 Apr, 2018 11:13 AM

    hendrik's Avatar

    With the new update,

    Which version did you use before?

    custom iTunes smart playlists no longer show up as a "source."

    Can you please describe which user interface element you are referring to?

    Thanks.

  2. 2 Posted by John Bergman on 04 Apr, 2018 12:28 PM

    John Bergman's Avatar


    On Apr 4, 2018, at 13:13, hendrik <[email blocked]> wrote:

    // Please reply above this line 
    ================================================== 

    From: hendrik (Support staff)

    With the new update,

    Which version did you use before?

    I didn’t notice this in the last version.

    custom iTunes smart playlists no longer show up as a "source."

    Can you please describe which user interface element you are referring to?

    Sometimes I turn off the genre and bpm filter and create my own smart playlist in iTunes — example: “includes ‘chillout’ ‘downtempo’ ‘dub,’ bpm range ‘115 - 120.” Without that, BeaTunes gets to choose 'Indie Dance’ for me which is not related. 

    Thanks.

    On Wed, Apr 04 at 04:09 AM PDT, John Bergman wrote:

    1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2018-04-04-130204.zip' by dragging it from your desktop onto the 'Attach File' button below.

    2. Please enter your message to us here. 
       With the new update, custom iTunes smart playlists no longer show up as a "source." Beatport and Amazon lists show up instead. This is a huge disappointment. Please put it back the way it was.

    * beaTunes: 5.1.2 
    * JVM: OpenJDK 64-Bit Server VM 
    * Version: 25.152-b5 
    * Vendor: JetBrains s.r.o 
    * OS: Mac OS X 10.13.4, x86_64 
    * Library: iTunes 
    * Memory: 92m - 3024m 
    * Registered as: John Bergman

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  3. Support Staff 3 Posted by hendrik on 04 Apr, 2018 01:22 PM

    hendrik's Avatar

    That has not been removed (see screenshot).

    Can you please try to sync and/or restart beaTunes? Any error messages? Does the problem persist?

    Thanks!

  4. 4 Posted by John Bergman on 04 Apr, 2018 03:06 PM

    John Bergman's Avatar

    AHA! You are correct! It works now.

    So whenever I update the app, I need to repair the database. That was the problem last time also.

    Thanks again!
    -John

  5. Support Staff 5 Posted by hendrik on 05 Apr, 2018 09:58 AM

    hendrik's Avatar

    Hey John,

    a repair should only be necessary after an OutOfMemoryError or a forced shutdown. A simple update does not require a repair...

    Cheers,

    -hendrik

  6. 6 Posted by John Bergman on 05 Apr, 2018 10:12 AM

    John Bergman's Avatar

    Well it did solve my search box issue and the playlist problem. It did take some time though.
    What else would you suggest?

  7. Support Staff 7 Posted by hendrik on 05 Apr, 2018 10:14 AM

    hendrik's Avatar

    No—it always fixes such issues. It's the correct fix. It's just that the issues shouldn't happen in the first place.

    Did you experience memory issues or did you have to kill beaTunes? That would be the cause. Repairing is the remedy.

  8. 8 Posted by John Bergman on 05 Apr, 2018 10:27 AM

    John Bergman's Avatar

    I haven’t experienced any more memory issues — especially since I upgraded my MacBook. 2015 MacBook Pro, 8g ram, 1tb storage, 2.7Ghz i5.
    BeaTunes is running like a champ!

  9. Support Staff 9 Posted by hendrik on 06 Apr, 2018 07:37 AM

    hendrik's Avatar

    BeaTunes is running like a champ!

    Excellent! :-)

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