tag:help.beatunes.com,2009-07-24:/discussions/problems/47619-errorbeaTunes: Discussion 2018-03-21T07:41:30Ztag:help.beatunes.com,2009-07-24:Comment/449345372018-03-20T05:55:13Z2018-03-20T05:55:13ZError<div><p>Hey Robin,</p>
<p>have you had another version of beaTunes installed before?<br>
Can you please send your logs (see <a href="http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs">http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...</a>)?</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/449345372018-03-20T14:03:38Z2018-03-20T14:03:38ZError<div><p>No other Beattunes. Version is whatever was downloadable from your website yesterday. I’ll wind the log..</p>
<p>My Mac is on high sierra</p>
<p>Thanks,<br>
Robin<br>
ScubaBass.com</p></div>Scubabasstag:help.beatunes.com,2009-07-24:Comment/449345372018-03-20T14:50:06Z2018-03-20T14:50:07ZError<div><p>Thanks,<br>
Robin<br>
ScubaBass.com</p></div>Robin Ellistag:help.beatunes.com,2009-07-24:Comment/449345372018-03-20T22:48:05Z2018-03-20T22:48:06ZError<div><p>Any news?</p>
<p>Thanks,<br>
Robin<br>
ScubaBass.com</p></div>Robin Ellistag:help.beatunes.com,2009-07-24:Comment/449345372018-03-21T07:41:26Z2018-03-21T07:41:26ZError<div><p>Hey Robin,</p>
<p>that's odd. beaTunes fails in the attempt to migrate one of its databases, which it should never do, if you have never run beaTunes before.</p>
<p>In any case. Please simply delete the <em>current</em> beaTunes database by deleting the folder <code>/Users/robinellis/Library/Application Support/beaTunes/Database</code>.</p>
<p>Then try to start beaTunes again.</p>
<p>Thanks,</p>
<p>-hendrik</p></div>hendrik