A fatal error

mani's Avatar


10 Mar, 2018 07:50 PM

A fatal error occurred during initialization: java.lang.RuntimeException: java.util.concurrent.TimeoutException For help, please contact beaTunes support at http://help.beatunes.com/ Make sure to state which operating system (Windows, macOS, …) and version of beaTunes you are using and attach a zip archive of all files from /Users/pussy/Library/Logs/beaTunes if possible.

  1. Support Staff 1 Posted by hendrik on 11 Mar, 2018 11:31 AM

    hendrik's Avatar

    A timeout on startup often means that beaTunes tried to start iTunes, but failed. This could be because iTunes displays a license dialog or some other kind of dialog.

    To "fix" this, make sure you can start iTunes with no problem and close all active iTunes dialogs (but the main window must stay open), then start beaTunes.

  2. 2 Posted by Mani Dadgaranfa... on 11 Mar, 2018 12:36 PM

    Mani Dadgaranfar's Avatar

    yes, works.

  3. hendrik closed this discussion on 12 Mar, 2018 09:35 AM.

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