tag:help.beatunes.com,2009-07-24:/discussions/problems/47294-javabeaTunes: Discussion 2018-01-12T07:03:56Ztag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T20:23:17Z2018-01-11T20:23:21Zjava<div><p>Just upgraded to version 5 and I am getting this notice: an error occurred: java.nio.file.nusuchfileexception:/volumes/audio/ituens/music . I don't know what to do. I don't use iTunes instead I use Swinsian. Thanks, Hank</p></div>Henry McGuiretag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T20:27:06Z2018-01-11T20:27:06Zjava<div><p>For some reason beaTunes was trying to access a directory called <code>/volumes/audio/ituens/music</code> and wasn't able to find it.</p>
<p>Can you please post your logs? See <a href="http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs">http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-...</a> for how to do that.</p>
<p>Thanks!</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T20:31:22Z2018-01-11T20:31:23Zjava<div><p>I am using Mac OS 10.12.6 and iTunes 5.1.</p></div>Henry McGuiretag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T20:39:27Z2018-01-11T20:39:28Zjava<div><p>Hendrick there are a lot of logs for beaTunes and most are 10 mb files.<br>
I have attached the latest one made today at 12:16 PM. I could try<br>
compressing one if you want. Hank</p></div>Hank McGuiretag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T20:49:26Z2018-01-11T20:49:26Zjava<div><p>OK Hendrik here are the logs compressed attached. Hank</p></div>Hank McGuiretag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T20:53:42Z2018-01-11T20:53:42Zjava<div><p>Thanks for the logs. Can you please provide some context?</p>
<p>When does beaTunes show this error?<br>
Are you doing anything that triggers it?</p>
<p>It seems like you are storing your music on an external drive. Is that just an external hard drive that's connected via some cable or is this a network drive.</p>
<p>Any chance this drive is somehow not connected? Or you are using symbolic links?</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T20:54:43Z2018-01-11T20:54:43Zjava<div><p>Perhaps making sure your drive is connected and then restarting beaTunes does the trick...</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T22:14:36Z2018-01-11T22:14:36Zjava<div><p>Hendrik the error occurs shortly after I launch the program. Here is the<br>
error again.</p>
<p>"an error occurred: java.nio.file.nusuchfileexception:/volumes/audio/ituens/music .<br>
synchronization failed."</p>
<p>The external drive is mounted and the iTunes folder has around 220,000<br>
tracks in it. Swinsian sees the drive and assesses the tracks just fine.</p>
<p>I had lunch and came back and my Mac had restarted automatically saying<br>
there was a kernel panic. Everything looked OK and I launched beaTunes.<br>
Shortly thereafter the error occurred. I say OK, it goes away but<br>
shortly returns. This just repeats. No other programs were running and<br>
the audio drive was mounted.</p>
<p>Perhaps I need to upgrade the system to High Sierra.</p>
<p>Hank</p></div>Hank McGuiretag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T22:17:48Z2018-01-11T22:17:48Zjava<div><p>Ah! The <code>synchronization failed</code> is the clue I was asking about.</p>
<p>You can probably get rid of the message by turning <em>Synchronize on window activation</em> off. The checkbox is in beaTunes' general preferences.</p>
<p>Once you have done that... can you play any songs with beaTunes? Because for some reason there seems to be an issue with finding your files.</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T22:18:38Z2018-01-11T22:18:38Zjava<div><blockquote>
<p>Perhaps I need to upgrade the system to High Sierra.</p>
</blockquote>
<p>I doubt very much this has anything to do with High Sierra.</p>
<p>Oh — and I meant to ask: Is this a network drive or a regular USB-drive?</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/444914532018-01-11T22:27:51Z2018-01-11T22:27:52Zjava<div><p>It is a regular USB drive. I turned off synchronization and so far no<br>
problem. Hank</p></div>Hank McGuiretag:help.beatunes.com,2009-07-24:Comment/444914532018-01-12T00:04:23Z2018-01-12T00:04:24Zjava<div><p>We are not out of the woods yet. I opened beaTunes. It lists the music<br>
but can't find the file to play it. The path looks OK in preferences.</p>
<p>Failed to open item.<br>
/Vlolumes/Audio/iTunes/Music/'N Sync/nsync/18 I Want you back [back beat rad.mp3 (FileNotFound)</p>
<p>Music is listed but it will not play in beaTunes. It will play from the<br>
Finder or Swinsian.</p>
<p>If I tell beaTunes to analyze it can't find the actual file saying<br>
Java.io.filenotfound exception: /and then the path of each track is<br>
attached./</p>
<p>Hank</p>
<p>PS I think I solved this problem. I added the path again in Preferences.<br>
I looks the same but something is different and the program is working.<br>
I wonder if this was the problem to begin with.<br>
//</p></div>Hank McGuiretag:help.beatunes.com,2009-07-24:Comment/444914532018-01-12T07:03:55Z2018-01-12T07:03:55Zjava<div><blockquote>
<p>I think I solved this problem. I added the path again in Preferences. I looks the same but something is different and the program is working.<br>
I wonder if this was the problem to begin with.</p>
</blockquote>
<p>Well... this is good, I guess. But also strange.</p>
<p>Because we turned off automatic synchronization, you will need to run <code>File</code> -> <code>Synchronize</code> every now and then or simply turn the auto sync on again.</p></div>hendrik