tag:help.beatunes.com,2009-07-24:/discussions/problems/47164-using-beatunesbeaTunes: Discussion 2017-12-15T11:35:25Ztag:help.beatunes.com,2009-07-24:Comment/442990292017-12-14T10:44:56Z2017-12-14T10:44:56ZUsing BeaTunes<div><p>Hey Troy,</p>
<blockquote>
<p>Every time I try to open beaTunes it opens as if its the first time. It never actually does anything.</p>
</blockquote>
<p>What does that mean? Can you describe what happens?</p>
<p>If possible, please send your log files (see <a href="http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-logs">here</a> for details).</p>
<p>Are you trying to use beaTunes with iTunes? If so, does iTunes start properly when you start beaTunes (it should).</p>
<p>Thanks!</p>
<p>-hendrik</p></div>hendriktag:help.beatunes.com,2009-07-24:Comment/442990292017-12-15T07:00:32Z2017-12-15T07:00:33ZUsing BeaTunes<div><p>For a while, it worked. Then iTunes updated and beaTunes updated and from then on every time I would try to open beaTunes it was as if I was installing it for the first time. It says it has detected an older version and needs to replace it. I have from 5.0.4.i586 thru 5.0.6.i586 32-Bit versions. My current iTunes version is 12.7.2.58 32-Bit. I can't open beaTunes so I cannot open the Help tab and download the logs.<br>
Any suggestions?<br>
Troy</p>
<pre>
<code>On Thursday, December 14, 2017, 2:45:02 AM PST, hendrik <tender+d342accf06@tenderapp.com> wrote:</code>
</pre>
<p>#yiv8910453946 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8910453946 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>Troytag:help.beatunes.com,2009-07-24:Comment/442990292017-12-15T07:10:02Z2017-12-15T07:10:02ZUsing BeaTunes<div><p>Sorry, I left out that I have Windows 10 Home Version 1709, OS Build 16299.125, 32 Bit OS - x64 Based Processor.</p>
<p>Troy</p>
<pre>
<code>On Thursday, December 14, 2017, 11:00:07 PM PST, Troy <troylane2002@yahoo.com> wrote:</code>
</pre>
<p>For a while, it worked. Then iTunes updated and beaTunes updated and from then on every time I would try to open beaTunes it was as if I was installing it for the first time. It says it has detected an older version and needs to replace it. I have from 5.0.4.i586 thru 5.0.6.i586 32-Bit versions. My current iTunes version is 12.7.2.58 32-Bit. I can't open beaTunes so I cannot open the Help tab and download the logs. Any suggestions?<br>
Troy</p>
<pre>
<code>On Thursday, December 14, 2017, 2:45:02 AM PST, hendrik <tender+d342accf06@tenderapp.com> wrote:</code>
</pre>
<p>#yiv8910453946 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8910453946 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}<br>
|</p></div>Troytag:help.beatunes.com,2009-07-24:Comment/442990292017-12-15T11:35:23Z2017-12-15T11:35:23ZUsing BeaTunes<div><blockquote>
<p>It says it has detected an older version and needs to replace it. I have from 5.0.4.i586 thru 5.0.6.i586 32-Bit versions. My current iTunes version is 12.7.2.58 32-Bit. I can't open beaTunes so I cannot open the Help tab and download the logs. Any suggestions?</p>
</blockquote>
<p>This sounds like you're starting the installer again and again, not the software. Check your start menu for <code>beaTunes5</code>—that's the program you want to start. Not something ending in <code>i586</code> or <code>x64</code>. Those latter files are the installer, not the program.</p></div>hendrik