.wav files are unaccepted by Traktor after beatunes analyzing them.

Julián Linars's Avatar

Julián Linars

07 Dec, 2017 03:57 AM

I already ran into a problem in which some .wav files Traktor now refuses to play, which I believe must be a conflict between each of the softwares own's wanting to write information on the file. No idea why .flacs don't seem to have this problem.

Anyway, a soluton for this? Other problems you've run into? To contact the makers and see if a solution to these is available, as my purchase will depend on that. Thanks. Note that .wav files are a huge % of my library.

  1. Support Staff 1 Posted by hendrik on 07 Dec, 2017 05:07 AM

    hendrik's Avatar

    Hey Julián,

    Thanks for opening this discussion.
    Can you please attach a small sample .wav file that has this issue? I'd like to be certain I'm looking at the right bit depth/ sample rate etc.

    Thank you,

    -hendrik

  2. Support Staff 2 Posted by hendrik on 07 Dec, 2017 09:26 AM

    hendrik's Avatar

    Also... which version of beaTunes and Traktor were you using?

    Thanks.

  3. 3 Posted by Julián Linares on 07 Dec, 2017 06:44 PM

    Julián Linares's Avatar


     NxxxxxS - synthetic corporation - 08 she needs ...
    <https://drive.google.com/file/d/1vsARx6Ut-oZQTfAJ1mJOnXhjcUNP894p/view?usp=drive_web>
    ​Here is one which can be played by any player except of course traktor.
    Again, other stuff purchased from bandcamp but with .flac format or such
    have no problems. Thanks.

  4. 4 Posted by Julián Linares on 07 Dec, 2017 07:52 PM

    Julián Linares's Avatar

    beatunes : the latest demo download for mac (I'm waiting fot this issue to
    be solved before making full purchase)
    traktor: ver: 2.7.1

    hope this helps

  5. Support Staff 5 Posted by hendrik on 08 Dec, 2017 07:01 AM

    hendrik's Avatar

    Thanks. I'll look into it.

  6. Support Staff 6 Posted by hendrik on 08 Dec, 2017 11:52 AM

    hendrik's Avatar

    Hey Julián,

    as far as I can tell, this is not a beaTunes, but a Traktor problem. The file you have posted is a 24 bit file. Traktor does not seem to support 24 bits/sample WAV files.

    See for example https://www.native-instruments.com/forum/threads/why-cant-traktor-h...

    I have also conducted the following test:

    1. Recorded some audio with QuickTime Player
    2. A saved as Apple Lossless file Untitled.m4a
    3. Converted to 24 bit LE audio using FFmpeg: ffmpeg -i Untitled.m4a -acodec pcm_s24le Untitled_wav.wav
    4. Tried to open the resulting file Untitled_wav.wav in Traktor

    Traktor was not able to play the file and claimed it was corrupt. Perhaps Traktor support can shed some more light on this. Feel free to point them to this discussion.

    Hope this helps,

    -hendrik

  7. 7 Posted by Julián Linares on 08 Dec, 2017 05:46 PM

    Julián Linares's Avatar

    I will send them the current info; however, on a short term solution you
    think it would be wise to go to bandcamp and delete those files to exchange
    them for .flacs?

  8. Support Staff 8 Posted by hendrik on 08 Dec, 2017 05:56 PM

    hendrik's Avatar

    I personally do not use WAV files (embedded metadata is poorly supported by way too many audio players plus there is no compression), and would recommend FLAC or Apple Lossless. It really depends on which device/with which software you want to play them.

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