I sent the Upload logs. It's slow during analysis and and inspection but that's not what bothers me. When there are no analysis or inspection running to is incredibly slow. I'll click on a song to highlight it and the program freezes. I'll scroll down and I'll see everything is blank and then a few seconds later the files will show up. The files are on an external drive via USB 3 connection. My iMac OS 10.12 has 32gb of memory and my Windows machine has 16gb (The Upload logs are from the iMac). "Synchronize on window activation" is off. Sometimes it seems like it's not saving the analysis information either and I have to reanalyze some files.
Thank you for your time,TreVante Jones
En martes, 7 de noviembre de 2017 4:43:50 GMT-5, hendrik <[email blocked]> escribió:
hendrik on 09 Nov, 2017 09:46 AM
I received your logs, but for some strange reason, only the file beaTunes.log was contained in the zip file. Unfortunately, that does not give me much insight. Any chance you deleted other logs files before sending?
hendrik on 10 Nov, 2017 09:17 AM
Thank you—this time I got the whole package.
I had a brief look and found a couple of entries connected to UI hangs.
Can you please try the following:
Click onto the main table.
Open the View menu and select View Options.
Remove the entry Location by dragging it from right to left.
Now, with inspection and analysis not running, does beaTunes feel more responsive?
Background: When drawing the Location column, beaTunes checks whether the file actually exists. This means, it's accessing your external drive, specifically, it's reading the file attributes in a given directory. On your system this seems to take a very long time, which is why the UI hangs. This could be either caused by a slow connection to your drive (USB3 makes that fairly unlikely), by the drive being busy with other things (concurrency in spinning disks is usually not that great) or by thousands of files in a single flat folder—especially on a FAT file system.
By removing the Location column, you effectively remove the file system lookup.
Out of curiosity: In the music collection you are looking at, are there really folders, that contain a large number of files (i.e. hardly any sub-folders)? Which file system do you use? FAT32, so that you can read it from Windows, too?
hendrik on 12 Nov, 2017 02:25 PM
I removed the Location column and it is faster.
Just because I'd like to learn whether my analysis was correct, please allow me to ask this again: In the music collection you are looking at, are there really folders, that contain a large number of files (i.e. hardly any sub-folders)? Which file system do you use? FAT32, so that you can read it from Windows, too?
Is there any single folder that contains more than 1000 files, not counting any sub-folders? Yes, 12 of them
All files are on external hard drives (USB 3). Yes
What's the file system of the external hard drives? You should be able to check with Disk Utility. HSF+ and NTFS. There's nothing wrong with the drives. They are scanned and constantly being used by other software with no problems.
En miércoles, 15 de noviembre de 2017 4:13:35 GMT-5, hendrik <[email blocked]> escribió:
hendrik on 22 Nov, 2017 09:34 AM
There's nothing wrong with the drives. They are scanned and constantly being used by other software with no problems.
I don't doubt that the files are fine.
I'm just wondering, is the external drive formatted as HFS, FAT32, NTFS, APFS, ... Disk Utility can tell you.
If it's FAT32, it explains why directory access is so painfully slow. That's one of FAT32 characteristics when used with lots of files per directory. Modern file systems are a lot faster in that regard.
So, if you intend to keep lots of files in a flat directory, another file system is the better choice. On the other hand, pretty much every operating system supports FAT32, so it's very portable.