Incredibly Slow

T Jones's Avatar

T Jones

07 Nov, 2017 09:37 AM

I have a HUGE library and beaTunes is running amazing slow (Sometimes freezes). Is there some function that is making it do this or is it just beaTunes cannot handle a library of 200,000 plus files?

  1. Support Staff 1 Posted by hendrik on 07 Nov, 2017 09:43 AM

    hendrik's Avatar

    Hey there,

    200k is a lot.

    In beaTunes, can you please go to Help -> Upload Logs. I'll be able to then see your settings.

    That aside,

    1. Is it slow during certain operations (like analysis or inspection) or general operation like building a playlist?
    2. Where are your files stored? Network, external hard drive, internal hard drive or an internal SSD?
    3. How much RAM does your computer have? This is macOS 10.12, right?
    4. In the beaTunes general preferences, is "Synchronize on window activation" on or off? It should definitely be off and stay off for a collection of 200k songs.

    Thanks,

    -hendrik

  2. 2 Posted by T on 09 Nov, 2017 05:19 AM

    T's Avatar

    Hello Hendrik,
    I sent the Upload logs. It's slow during analysis and and inspection but that's not what bothers me. When there are no analysis or inspection running to is incredibly slow. I'll click on a song to highlight it and the program freezes. I'll scroll down and I'll see everything is blank and then a few seconds later the files will show up. The files are on an external drive via USB 3 connection. My iMac OS 10.12 has 32gb of memory and my Windows machine has 16gb (The Upload logs are from the iMac). "Synchronize on window activation" is off. Sometimes it seems like it's not saving the analysis information either and I have to reanalyze some files.
    Thank you for your time,TreVante Jones

        En martes, 7 de noviembre de 2017 4:43:50 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv5477347612 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5477347612 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  3. Support Staff 3 Posted by hendrik on 09 Nov, 2017 09:46 AM

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    Hey TreVante,

    I received your logs, but for some strange reason, only the file beaTunes.log was contained in the zip file. Unfortunately, that does not give me much insight. Any chance you deleted other logs files before sending?

    Thanks,

    -hendrik

  4. 4 Posted by T on 09 Nov, 2017 02:04 PM

    T's Avatar

    Hello Hendrik,
    I just created the log and it was sent. Didn't open or delete anything.
    Thank yoo,TreVante Jones
       En jueves, 9 de noviembre de 2017 4:46:19 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv8623351194 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8623351194 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  5. Support Staff 5 Posted by hendrik on 09 Nov, 2017 02:07 PM

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    Hey,

    could you please send it again?
    Or alternatively, enter

    zip -rj Desktop/beaTunesLogs.zip Library/Logs/beaTunes/

    into the Terminal app, which will create a zip file on your desktop that you can attach to this discussion.

    Thank you!

    -hendrik

  6. 6 Posted by T on 10 Nov, 2017 02:08 AM

    T's Avatar

    I have resent the logs
    TreVante Jones
     

        En jueves, 9 de noviembre de 2017 9:07:38 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv1856869809 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv1856869809 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  7. Support Staff 7 Posted by hendrik on 10 Nov, 2017 09:17 AM

    hendrik's Avatar

    Thank you—this time I got the whole package.

    I had a brief look and found a couple of entries connected to UI hangs.

    Can you please try the following:

    1. Click onto the main table.
    2. Open the View menu and select View Options.
    3. Remove the entry Location by dragging it from right to left.

    Now, with inspection and analysis not running, does beaTunes feel more responsive?

    Background: When drawing the Location column, beaTunes checks whether the file actually exists. This means, it's accessing your external drive, specifically, it's reading the file attributes in a given directory. On your system this seems to take a very long time, which is why the UI hangs. This could be either caused by a slow connection to your drive (USB3 makes that fairly unlikely), by the drive being busy with other things (concurrency in spinning disks is usually not that great) or by thousands of files in a single flat folder—especially on a FAT file system.

    By removing the Location column, you effectively remove the file system lookup.

    Out of curiosity: In the music collection you are looking at, are there really folders, that contain a large number of files (i.e. hardly any sub-folders)? Which file system do you use? FAT32, so that you can read it from Windows, too?

    Hope this helps,

    -hendrik

  8. Support Staff 8 Posted by hendrik on 10 Nov, 2017 09:19 AM

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    Regarding analysis speed, you might want to read http://blog.beatunes.com/2015/01/audio-analysis-options-explained.html — it's a little older, but still has many valid points.

  9. 9 Posted by T on 12 Nov, 2017 06:18 AM

    T's Avatar

    Hello Hendrik,
    I removed the Location column and it is faster. Never really had problems with analysis speed.
    ThanksTreVante Jones
     

        En viernes, 10 de noviembre de 2017 4:17:35 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv5878035994 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5878035994 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  10. Support Staff 10 Posted by hendrik on 12 Nov, 2017 02:25 PM

    hendrik's Avatar

    Hey TreVante,

    I removed the Location column and it is faster.

    Good.

    Just because I'd like to learn whether my analysis was correct, please allow me to ask this again: In the music collection you are looking at, are there really folders, that contain a large number of files (i.e. hardly any sub-folders)? Which file system do you use? FAT32, so that you can read it from Windows, too?

    Thanks,

    -hendrik

  11. 11 Posted by T on 15 Nov, 2017 09:08 AM

    T's Avatar

    There is 1 folder that contains 13 folders with audio files in them. Windows is NTFS and Mac is HFS+. All files are on external hard drives (USB 3). All drives are synced through a wired NAS.

        En domingo, 12 de noviembre de 2017 9:25:16 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv4736207218 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv4736207218 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  12. Support Staff 12 Posted by hendrik on 15 Nov, 2017 09:13 AM

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    There is 1 folder that contains 13 folders with audio files in them.

    Is there any single folder that contains more than 1000 files, not counting any sub-folders?

    All files are on external hard drives (USB 3).

    What's the file system of the external hard drives? You should be able to check with Disk Utility.

  13. 13 Posted by T on 22 Nov, 2017 09:27 AM

    T's Avatar

    Is there any single folder that contains more than 1000 files, not counting any sub-folders? Yes, 12 of them

    All files are on external hard drives (USB 3). Yes
    What's the file system of the external hard drives? You should be able to check with Disk Utility. HSF+ and NTFS. There's nothing wrong with the drives. They are scanned and constantly being used by other software with no problems.

        En miércoles, 15 de noviembre de 2017 4:13:35 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv6113613055 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv6113613055 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  14. Support Staff 14 Posted by hendrik on 22 Nov, 2017 09:34 AM

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    There's nothing wrong with the drives. They are scanned and constantly being used by other software with no problems.

    I don't doubt that the files are fine.

    I'm just wondering, is the external drive formatted as HFS, FAT32, NTFS, APFS, ... Disk Utility can tell you.

    If it's FAT32, it explains why directory access is so painfully slow. That's one of FAT32 characteristics when used with lots of files per directory. Modern file systems are a lot faster in that regard.

    So, if you intend to keep lots of files in a flat directory, another file system is the better choice. On the other hand, pretty much every operating system supports FAT32, so it's very portable.

  15. 15 Posted by T on 22 Nov, 2017 09:40 AM

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    None of the drives are formatted in FAT32. Because I can't fit that many files in 1 folder so I don't use the FAT system on any of my computers except USB drives
     

        En miércoles, 22 de noviembre de 2017 4:35:06 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv8463715446 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv8463715446 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  16. Support Staff 16 Posted by hendrik on 23 Nov, 2017 10:28 AM

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    I don't use the FAT system on any of my computers except USB drives

    That's exactly what I was wondering: Do you use FAT32 on your external USB drives?

  17. 17 Posted by T on 23 Nov, 2017 11:24 AM

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    USB Flash drives, sorry for the confusion.
     

        En jueves, 23 de noviembre de 2017 5:28:19 GMT-5, hendrik <[email blocked]> escribió:
     
      #yiv5632609888 pre {width:92%;margin:10px 2%;padding:5px 2%;background:#efefef;border:1px solid #d6d6d6;}#yiv5632609888 blockquote {margin-left:0;padding-left:1em;border-left:5px solid #ccc;}
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  18. Support Staff 18 Posted by hendrik on 23 Nov, 2017 11:29 AM

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    USB Flash drives, sorry for the confusion.

    Even USB flash drives need a file system. By default it's often FAT32. You can check with Disk Utility what your flash drive is formatted to.

    sorry for the confusion.

    No problem at all. Many users don't even know what a file system is, so I understand that this can be pretty confusing. That said—it's also of no consequence—I'm just curious.

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