Purchased license key does not work for beatunes3 on the Mac in my music studio

Andreas Fischlin's Avatar

Andreas Fischlin

Oct 21, 2017 @ 03:28 PM

Dear beatunes support,

I have purchased recently a license for beatunes. However, that license (see e-mail) does not work on my main Mac in my music studio where I have the large iTunes library. I need a license for the latest beatunes running still under Mac OS X 10.6.8 (Snow Leopard), I believe this is beatunes3, since I must not not destroy the system in my music studio by an upgrade to a later OS X. Please give me a license for beatunes3 instead or then I would have to ask for a refund, which I hope is not the case, since beatunes worked excellently during my trial on that Mac.

Thanks for your help and cooperation.

Regards,
Andreas

  1. 1 Posted by Fischlin Andre... on Oct 21, 2017 @ 04:30 PM

    Fischlin  Andreas's Avatar

    Dear beaTunes support,

    This is a quick update on the issue I encountered for which I believe I need your help:

    a) I just purchase a license for beaTunes5 (S53D-L7Q5-AERX-VYYS)
    b) I am running in my music studio a Mac running under Mac OS X 10.6.8 (Snow Leopard) and that Mac needs to continue running under this system
    c) The just purchased license key does not work with beaTunes3 (exact version attached)
    d) That music studio Mac hosts my huge library for which I have purchased beaTunes (iTunes 11.4 (18) )
    e) It does not make sense to move my iTunes library somewhere else, given the workflows in my music studio. Thus beaTunes has to run on that Mac.

    All my systems are well and carefully maintained.

    Please help me to get either a license for the beaTunes3, which runs fine in trial mode and does all what I need. That’s why I wanted to purchase it. I like to pay for good software, so that developers continue to maintain and develop good software. However, the software has of course to work.

    Alternatively, if you can’t me provide with a license key for beaTunes3 I ask for a refund. I hope you understand that I need beaTunes only for my huge iTunes library. On all other Macs I can easily do all what I need with AppleScripts or manually.

    Thanks for your help and cooperation.

    Regards,
    Andreas

    ETH Zurich
    Prof. em. Dr. Andreas Fischlin
    IPCC Vice-Chair WGII
    Systems Ecology - Institute of Biogeochemistry and Pollutant Dynamics
    Universitaetstrasse 16, CHN E 24
    8092 Zurich
    SWITZERLAND

    [email blocked]<mailto:[email blocked]>
    www.sysecol.ethz.ch/Staff/af<http://www.sysecol.ethz.ch/Staff/af>

    +41 44 633-6090 phone
    +41 79 595-4050 mobile

                 Make it as simple as possible, but distrust it!
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  2. Support Staff 2 Posted by hendrik on Oct 22, 2017 @ 12:06 PM

    hendrik's Avatar

    Hallo Andreas,

    ich habe Dir gerade mal einen beaTunes 3 Lizenz geschickt. Damit sollte es dann klappen. Bitte hab Verständnis dafür, dass ich keinen aktiven v3 Support mehr leiste.

    Danke,

    -hendrik

  3. 3 Posted by Fischlin Andre... on Oct 22, 2017 @ 12:41 PM

    Fischlin  Andreas's Avatar

    Hallo hendrik,

    Besten Dank.

    Absolut kein Problem. v3 leistet was ich will sehr zuverlässig, was für mich bestens reicht. Ich denke nicht, dass ich weiteren Support brauchen werde und ansonsten, dann halt.

    HeGru, Andreas

    ETH Zurich
    Prof. em. Dr. Andreas Fischlin
    IPCC Vice-Chair WGII
    Systems Ecology - Institute of Biogeochemistry and Pollutant Dynamics
    Universitaetstrasse 16, CHN E 24
    8092 Zurich
    SWITZERLAND

    [email blocked]<mailto:[email blocked]>
    www.sysecol.ethz.ch/Staff/af<http://www.sysecol.ethz.ch/Staff/af>

    +41 44 633-6090 phone
    +41 79 595-4050 mobile

                 Make it as simple as possible, but distrust it!
    ________________________________________________________________________

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