Application won't open

Garry Joseph's Avatar

Garry Joseph

22 Sep, 2017 08:54 PM

Application won't open, and I received an error message that read as follow: A fatal error occurred during initialization: java.lang.arrayIndexOutOfBoundsException: No such child: -1. Please help me out! I'm using OS X Yosemite 10.10.5 and Beatunes 4.5.0

  1. Support Staff 1 Posted by hendrik on 23 Sep, 2017 09:09 AM

    hendrik's Avatar

    Hey Garry,

    please upgrade to the last 4.x version (4.6.17) available on https://www.beatunes.com/en/beatunes-download-old.html

    After the upgrade, does the problem still occur?
    If it does, please attach your logs to this discussion (see http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... for details).

    Thanks,

    -hendrik

Reply to this discussion

Internal reply

Formatting help / Preview (switch to plain text) No formatting (switch to Markdown)

Attaching KB article:

»

Attached Files

You can attach files up to 10MB

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

Keyboard shortcuts

Generic

? Show this help
ESC Blurs the current field

Comment Form

r Focus the comment reply box
^ + ↩ Submit the comment

You can use Command ⌘ instead of Control ^ on Mac