Beatunes 5 blank

ryanquillinan's Avatar

ryanquillinan

18 Sep, 2017 05:01 PM

Hiya,

I recently installed Beatunes 5 on an older machine to do some analysis, but unfortunately Beatunes windows are all empty white space. I have Java installed on the machine, do I need anything else?

There are no errors, everything's just blank. I left it open overnight to see if it was still loading, syncing or something as Beatunes had a lot of HDD activity in the Task Manager. It doesn't have barely any now and it's all still blank.

A screenshot and logs are attached. :)

Windows 10 x64, Beatunes 5 x64, all updates done. Machine is older Core 2 Duo but has 4gb RAM.

  1. Support Staff 1 Posted by hendrik on 19 Sep, 2017 08:00 AM

    hendrik's Avatar

    Hey Ryan,

    can you please try the Direct3D advice given in http://help.beatunes.com/discussions/problems/46334-two-problems-ca... ?

    Thanks,

    -hendrik

  2. 2 Posted by ryanquillinan on 21 Sep, 2017 06:02 PM

    ryanquillinan's Avatar

    That fixed it completely, thanks Hendrik! Your support is always good 

    Sent from Mail for Windows 10

  3. Support Staff 3 Posted by hendrik on 22 Sep, 2017 08:12 AM

    hendrik's Avatar

    That fixed it completely, thanks Hendrik!

    Thanks for letting me know.

    Your support is always good.

    I'm trying! 😃

  4. hendrik closed this discussion on 22 Sep, 2017 08:12 AM.

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