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frankaj's Avatar

frankaj

17 Aug, 2017 06:37 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2017-08-17-113457.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.

* beaTunes: 5.0.4
* JVM: OpenJDK 64-Bit Server VM
* Version: 25.152-b886
* Vendor: JetBrains s.r.o
* OS: Mac OS X 10.12.6, x86_64
* Library: iTunes
* Memory: 92m - 2048m
* Registered as: Mr. Frank A. Judnich

I have 19,000 songs that display fine in the music screen. However, when I start typing the name of a song in the search field all of the songs no longer display not even the song I'm searching for. Any ideas?

  1. Support Staff 1 Posted by hendrik on 18 Aug, 2017 07:25 AM

    hendrik's Avatar

    Hey Frank,

    Did you try to restart beaTunes? Still not working?
    Then something is probably odd with the internal database. I'd recommend to click on Tools -> Repair Database. Should that fail, please try Rebuild -> Database.

    -hendrik

  2. 2 Posted by Marc Scherer on 18 Aug, 2017 04:08 PM

    Marc Scherer's Avatar

    Hi,

    same problem here.
    Same BeaTunes Version.
    Not working after update on mac.

    best regards,
    Marc Scherer

  3. Support Staff 3 Posted by hendrik on 19 Aug, 2017 07:31 AM

    hendrik's Avatar

    Marc/Frank,

    any luck with repair/rebuild?

    -hendrik

  4. 4 Posted by frankaj on 19 Aug, 2017 05:11 PM

    frankaj's Avatar

    Hi Hendrik,
    I did nothing, but now it works!
    Case closed.
    Frank

  5. 5 Posted by Marc Scherer on 20 Aug, 2017 07:23 AM

    Marc Scherer's Avatar

    Hi Hendrik,

    repair did nothing. Rebuild fixed the problem.

    Best regards,
    Marc

  6. Support Staff 6 Posted by hendrik on 20 Aug, 2017 11:45 AM

    hendrik's Avatar

    I guess the problem is solved then.
    I'll close this discussion.

    -hendrik

  7. hendrik closed this discussion on 20 Aug, 2017 11:45 AM.

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