Analysis errors.

scooterbaga's Avatar


29 Jul, 2017 01:08 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file '' by dragging it from your desktop onto the 'Attach File' button below.

2. Hello,

I'm seeing a lot of "Duration unavailable" and "Decibel values must be <=0" errors. Is there any way to resolve this? I uploaded logs, and attached some things. Thanks.

* beaTunes: 5.0.2
* JVM: OpenJDK 64-Bit Server VM
* Version: 25.152-b886
* Vendor: JetBrains s.r.o
* OS: Mac OS X 10.10.5, x86_64
* Library: iTunes
* Memory: 92m - 8G
* Registered as: Scott Baker

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  1. 31 Posted by scooterbaga on 10 Aug, 2017 12:32 PM

    scooterbaga's Avatar

    Only after you finding them after being marked as spam. Only the email
    message go through without issue.

    Everything posted via the web interface return the message "posted
    successfully" and never show up. They're /all/ marked as spam.

  2. Support Staff 32 Posted by hendrik on 10 Aug, 2017 12:33 PM

    hendrik's Avatar

    Thanks for clarifying.

  3. 33 Posted by scooterbaga on 04 Sep, 2017 12:20 PM

    scooterbaga's Avatar


    I'm using 5.0.4 non-SNAPSHOT and seeing samey analysis errors again. I've attached a log.

    I'm also seeing some sort of synchronization error about hibernating, I've just been dismissing them though. Perhaps it doesn't belong in this thread? I've included screenshots, not sure if my logs from the non-SNAPSHOT version will even provide you any info regarding those errors from days ago. Thanks.

    Edit: I reapplied the "hack" and it worked. Sorry, forgot about that.

  4. Support Staff 34 Posted by hendrik on 04 Sep, 2017 01:46 PM

    hendrik's Avatar

    I'm also seeing some sort of synchronization error about hibernating

    That is actually a fairly serious error (Hibernate is part of the database layer). If this happens again, please send a fresh set of logs right away (before the log file is deleted).



  5. 35 Posted by scooterbaga on 07 Sep, 2017 11:34 PM

    scooterbaga's Avatar

    I'm seeing a lot of "Failed to decode... NullPointer" errors. I've uploaded my latest log file.

  6. Support Staff 36 Posted by hendrik on 08 Sep, 2017 04:38 PM

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    Any chance the files are very short?
    How long is e.g. /Volumes/Media Server/iTunes Stuff/Music/Medal Of Honor Dialogue/Main Dialogue/Hit_G_018e21.mp3? Is that only 548ms long?

  7. 37 Posted by scooterbaga on 09 Sep, 2017 12:50 PM

    scooterbaga's Avatar

    Yes, these are sound fx files. However, they have ReplayGain values and
    Timbre from BeaTunes4. Are these shorter files no longer supported?

  8. Support Staff 38 Posted by hendrik on 09 Sep, 2017 03:20 PM

    hendrik's Avatar

    Are these shorter files no longer supported?

    They are still supported. But there appears to be an issue when key is analyzed in the same batch. Then all analysis steps will fail.

    This will be fixed in next next minor update.

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