beatunes 5.02 gets stuck on synchronization

Devin's Avatar

Devin

12 Jul, 2017 03:35 AM

I installed beatunes 5.02 64x for windows last night and selected the option to sync off of my music folder instead of my itunes. I have a decent sized music library so I left on overnight to process. When I woke up I was faced with the exact same screen "synchronizing with music library" and seemingly no progress. Thinking it may have frozen I closed the program, and stared it again before heading off to work only to return to the same result. I uninstalled the reinstalled but it seems to have made no difference. Any help would be appreciated.

  1. Support Staff 1 Posted by hendrik on 17 Jul, 2017 07:43 AM

    hendrik's Avatar

    Sorry for the late reply—I'm currently traveling and often don't have access to the Internet.

    I have a decent sized music library

    How many songs are in your library and where are they stored? External drive? Network drive?

    Also: in the synchronization dialog, there should be a progress bar—any movement there?

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