Itunes doesn't synchronize with beatunes

AKI's Avatar

AKI

26 May, 2017 07:56 AM

I just stared using Beatunes and Beatunes is realy good optional tool for Itunes !!!
I am on windows 10 and Personally I found this applicaion is not stable on my PC,,,, everytime I use it, it reacts different ways , sometimes I click any buttuns & it works & sometimes nothing happens :(
After 3-4 times uses this Beatunes, when I restart it, this message came up "Itunes library.xml file is not found, please turn library sharing option ON". Obiously, to integrate Itunes library on my beatunes, it's already ON. !?
I had tried reinstall Beatunes & also 32 & 64 bit's both versions and result was same. I can not synchronize with my itunes so I am very desperated :(
Any idea ???

  1. Support Staff 1 Posted by hendrik on 26 May, 2017 08:01 AM

    hendrik's Avatar

    Hey there,

    can you still access beaTunes' Help menu? If so, please upload your logs via the Upload Logs menu item. If that does not work, please see http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... for information on how to find your logs. Please zip them and attach them to this discussion.

    Thank you,

    -hendrik

  2. 2 Posted by Akira NACHI on 28 May, 2017 06:28 AM

    Akira NACHI's Avatar

    Hi, Thank you very much for yr wonderful support !!!
    My beatunes doesn't want to connect to itunes library xml file :(
    I have tried in different situations and didn't find solution.
    Any idea ???
    AKI++
    PS I attached log file

  3. 3 Posted by Akira NACHI on 28 May, 2017 10:06 AM

    Akira NACHI's Avatar

    Sorry, me again
    I was trying different ways and once on 10 times, I could synchronize
    itune library & beatunes :(
    I remove all preferance & data files of beatune on app data file &
    reinstall it again & again,,, few times, I got connect with.
    Any idea ?
    Possibly my library xml file is too big.
    Peace AKIRA

    ------ Message d'origine ------
    De: "Akira NACHI" <[email blocked]>
    À: "hendrik" <[email blocked]>
    Envoyé : 28/05/2017 08:28:09
    Objet : Re[2]: Itunes doesn't synchronize with beatunes [Problems
    #46197]

    >Hi, Thank you very much for yr wonderful support !!!
    >My beatunes doesn't want to connect to itunes library xml file
    >I have tried in different situations and didn't find solution.
    >Any idea ???
    >AKI++
    >PS I attached log file
    >

  4. 4 Posted by Akira NACHI on 28 May, 2017 10:20 AM

    Akira NACHI's Avatar

    >Sorry, me again
    >I was trying different ways and once on 10 times, I could synchronize
    >itune library & beatunes
    >I remove all preferance & data files of beatune on app data file &
    >reinstall it again & again,,, few times, I got connect with.
    >Any idea ?
    >Possibly my library xml file is too big.
    >Peace AKIRA
    >
    >------ Message d'origine ------
    >De: "Akira NACHI" <[email blocked]>
    >À: "hendrik" <[email blocked]>
    >Envoyé : 28/05/2017 08:28:09
    >Objet : Re[2]: Itunes doesn't synchronize with beatunes [Problems
    >#46197]
    >
    >>Hi, Thank you very much for yr wonderful support !!!
    >>My beatunes doesn't want to connect to itunes library xml file
    >>I have tried in different situations and didn't find solution.
    >>Any idea ???
    >>AKI++
    >>PS I attached log file
    >>

  5. Support Staff 5 Posted by hendrik on 28 May, 2017 01:33 PM

    hendrik's Avatar

    Hey Aki,

    thanks for your logs.

    It looks like UAC is preventing beaTunes from talking to iTunes. I'm no Windows UAC expert, but I suspect your iTunes installation is a little messed up and requires Administrator privileges to talk to it and beaTunes (or the user you are running beaTunes under) does not have those.

    Perhaps re-installing iTunes will fix the problem. If you try that, please make sure to reboot after the re-installation.

    Hope this helps,

    -hendrik

  6. Support Staff 6 Posted by hendrik on 29 May, 2017 02:09 PM

    hendrik's Avatar

    Hey there

    Did my answer help? Were you able to fix the issue?

    Cheers,

    -hendrik

  7. 7 Posted by T A N G O M A N... on 30 May, 2017 08:42 AM

    T A N G O M A N I A Q U E's Avatar

    Hi, Thank you very much for yr quick help, hendrik !!!
    U R real STAR !!!

    Reinstalling Itunes-self made quite better response visiblly.
    I love Beatunes & this application is SO RICH !!!
    It's changing my life. I am professionally doing Argentin Tango DJing,
    so Beatunes, analying & inspecting all massive files helps me lots !!!

    I use 3 laptops with 3 itunes libraries and I was testing different
    ways. sorry I took time to back to you.
    One of 3 libraries is quite big like 2To (200mb xml file) & this one
    makes offten very very long loarding time for synchronizing. (more than
    40-45 mins...)

    Connection between itunes & beatune is now very much simple. When I
    start beatune, Itunes come up automaticly.

    By the way, analyzing speed is depending on library xml file size ???
    In my case, smaller library can analyze faster (10-12 songs /min),,,
    with my big library often 2-4 songs.

    Also, I check that Beatunes takes lots CPU activity,,, in my laptop
    (intel core 2670QM) often more than 50% CPU perfomance was for just
    Beatunes,,, so is it normal ????

    Peace & Thank you again for your surport !!!

    AKIRA

  8. Support Staff 8 Posted by hendrik on 30 May, 2017 08:48 AM

    hendrik's Avatar

    Hey Akira,

    By the way, analyzing speed is depending on library xml file size ??? In my case, smaller library can analyze faster (10-12 songs /min),,,
    with my big library often 2-4 songs.

    It shouldn't take that long. But if you have many songs (only the number of songs matters) and lots of RAM in your computer, you can speed things up by granting beaTunes more memory. http://help.beatunes.com/kb/troubleshooting/manually-changing-the-b... explains how that is done.

    Also, I check that Beatunes takes lots CPU activity,,, in my laptop (intel core 2670QM) often more than 50% CPU perfomance was for just Beatunes,,, so is it normal ????

    This may also go down, if you grant beaTunes more RAM.

    Peace & Thank you again for your surport !!!

    Thank you for your kind words!

    -hendrik

  9. 9 Posted by T A N G O M A N... on 30 May, 2017 12:12 PM

    T A N G O M A N I A Q U E's Avatar

    Hi Hendrik
    Thank you very much for memory ajusting tip. I have tried this
    modification with 2 lap-tops and it worked with less performant laptop.
    On another laptop (with higher performance) , after reinstall itunes, I
    have a good connection between beatunes & Itunes, however, My itunes are
    constantly freezed. :(
    I mean while and even finish analyzing by beatunes, Itunes keeps
    freezing so so long, After 5 mins I quit Beatunes completely,,, finally
    my Itunes start responding,,,
    I think something wrong,,, also analyzing speed is too slow 2 songs par
    minutes just for BMP analyzing.
    Should I REINSTALL my itunes again ???
    I send another log file to you.
    Peace AKIRA

  10. Support Staff 10 Posted by hendrik on 30 May, 2017 12:24 PM

    hendrik's Avatar

    When beaTunes analyzes your music, it tells iTunes about the results. iTunes then writes some of those results to disk.

    So when iTunes does not respond quickly anymore, most likely it's still busy writing results to disk. This may take long, of the disk is slow. Do you have an SSD or a spinning magnetic disk (HDD)?

    You may also want to reduce the number of parallel tasks from 4 to maybe 3 or 2 to take a bit of the burden from your system. Changing this setting in the analysis preferences will require a restart.

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