EMAIL CHANGE

Sam's Avatar

Sam

May 12, 2017 @ 02:10 AM

Hi There,

I've changed my email and the old one is dead now I was wondering how to change my account details over so my new email is the one for my account?

  1. Support Staff 1 Posted by hendrik on May 12, 2017 @ 07:38 AM

    hendrik's Avatar

    Hey Sam,

    I can change that for you in the database. What's your old and what's your new address?

    Thanks,

    -hendrik

  2. 2 Posted by Sam McIntyre on May 12, 2017 @ 07:40 AM

    Sam McIntyre's Avatar

    Thanks man my new email is this one [email blocked]

    Will I need a new password??

    Regards
    Sam

    Sent from my iPhone

  3. Support Staff 3 Posted by hendrik on May 12, 2017 @ 07:44 AM

    hendrik's Avatar

    What's the old address?

    Will I need a new password??

    beaTunes does not have a password, just a license key. But the answer is no.

  4. 4 Posted by Sam McIntyre on May 12, 2017 @ 08:14 AM

    Sam McIntyre's Avatar

    Okay cool!

    Can you please do me a favour and send me the license key because that was in my old email too!

    Thank you for your help!

  5. Support Staff 5 Posted by hendrik on May 12, 2017 @ 08:19 AM

    hendrik's Avatar

    Sam—without your old email address, I cannot do anything.
    What's the old address?

    Thanks!

  6. 6 Posted by Sam McIntyre on May 12, 2017 @ 08:24 AM

    Sam McIntyre's Avatar

    Sorry please find below:

    [email blocked]

    Sent from my iPhone

  7. Support Staff 7 Posted by hendrik on May 13, 2017 @ 12:48 PM

    hendrik's Avatar

    The address is changed in the database.

    Note that this change does not affect your current license info. I.e. to use your current license, you will still have to enter your old address, as listed in the license email.

    Have a great weekend,

    -hendrik

  8. hendrik closed this discussion on May 18, 2017 @ 02:19 PM.

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