Norton has removed Beatunes

blaq's Avatar

blaq

Dec 08, 2016 @ 10:40 PM

Out of the blue, Norton Internet Security has removed Beatunes. I have appended the Norton diagnostic. You may want to have a talk with them to see what the problem is.

Enjoy your day,

Charles Blaquière
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Filename: beatunes4.exe
Threat name: WS.Reputation.1Full Path: c:\program files\beatunes4\beatunes4.exe

____________________________

____________________________

On computers as of 
11/22/2016 at 9:49:25 AM

Last Used 
12/8/2016 at 5:32:30 PM

Startup Item 
No

Launched 
No

Threat type: Insight Network Threat. There are many indications that this file is untrustworthy and therefore not safe

____________________________

beatunes4.exe Threat name: WS.Reputation.1
Locate

Few Users
Fewer than 50 users in the Norton Community have used this file.

Mature
This file was released 31 days ago.

Medium
This file risk is medium.

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Source: External Media

Source File:
beatunes-4-6-9-x64.exe

File Created:
beatunes4.exe

____________________________

File Actions

File: c:\program files\beatunes4\ beatunes4.exe Removed
____________________________

File Thumbprint - SHA:
8499b594183ef31800bd8e9f0fd363bb2f3514da2794229855a9b5c3b2356643
File Thumbprint - MD5:
Not available

  1. Support Staff 1 Posted by hendrik on Dec 09, 2016 @ 07:24 AM

    hendrik's Avatar

    Hey there,

    Norton is pretty annoying this way—what it does not know, it regards as bad.
    Since you have all the details, can you please report this false positive to Symantec?

    This is the form to be used: https://submit.symantec.com/false_positive/

    I went ahead and submitted the application to their whitelist.

    Thanks,

    -hendrik

  2. 2 Posted by blaq on Dec 09, 2016 @ 05:55 PM

    blaq's Avatar

    Hi Hendrik,

      Since you have all the details, can you please report this false positive to Symantec?

    With pleasure! Done.

    Enjoy your weekend,

    Charles

  3. Support Staff 3 Posted by hendrik on Dec 10, 2016 @ 11:45 AM

    hendrik's Avatar

    Thank you, Charles!

    Have a great weekend!

    -hendrik

  4. hendrik closed this discussion on Dec 10, 2016 @ 11:45 AM.

Comments are currently closed for this discussion. You can start a new one.

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