Failed to Import Lyrics

marlinmay's Avatar

marlinmay

26 Jun, 2016 02:43 PM

Greetings,
I am trying out beaTunes for Mac and I've been getting numerous errors importing lyrics.
They are all variations of "Failed to import lyrics for 'Check In'. java.lang.NullPointerException." differing only with the song title.
Is there a setting I've missed somewhere?

>>>>Version Data<<<<
beaTunes4 4.6.3
Built on June 22, 2016
<unregistered>
JVM: Java HotSpot(TM) 64-Bit Server VM
Version: 1.8.0_92 (25.92-b14)
Vendor: Oracle Corporation
OS: Mac OS X 10.7.5, x86_64
Memory: 92m - 512m, 349m (68%)

Yes, I have not yet registered the software. I wanted to see how it performed first before doing so.

Thank you, in advance, for your assistance.
Marlin May

Oh, as an aside, you may want to seek lyrics sources other than albummp3.info. It is reported as a malware source - mdm

  1. Support Staff 1 Posted by hendrik on 27 Jun, 2016 08:26 AM

    hendrik's Avatar

    Hey Marlin,

    thanks for your email.

    There should never be a java.lang.NullPointerException in this context. Can you please upload your logs? http://help.beatunes.com/kb/troubleshooting/where-are-the-beatunes-... explain how. I'd love to see what happened.

    Oh, as an aside, you may want to seek lyrics sources other than albummp3.info. It is reported as a malware source - mdm

    Thanks for the note. beaTunes never launches a lyrics site into an actual browser. So no code stemming from that site is ever executed.

    Cheers,

    -hendrik

  2. 2 Posted by marlinmay on 28 Jun, 2016 05:46 PM

    marlinmay's Avatar

    Hello Hendrik,

    Thank you very much for your very speedy response!
    I've attached a zip file of the entire beaTunes log directory.

    Heh - there's nothing quite like an exception where your first reaction is,
    "How the heck is that happening there?"樂

    Good bug hunting to you. I'd also love to know what the problem is.

    Cheers!

    Sincerely,

    Mr. Marlin D. May

    978-590-6410

    http://www.linkedin.com/in/marlinmay

  3. Support Staff 3 Posted by hendrik on 30 Jun, 2016 09:26 AM

    hendrik's Avatar

    Hey Marlin,

    thanks for the logs. I was able to track down the issue and as it turns out, the NullPointerException happened only in cases, when beaTunes wasn't able to find the correct lyrics anyway. So overall no great loss. That aside, it's of course a bug and it will be fixed in 4.6.4.

    If you'd like to have the fix right away, please download and install the latest dev snapshot from https://www.beatunes.com/download/beaTunes-4-6-4-SNAPSHOT.dmg

    Cheers,

    -hendrik

  4. 4 Posted by marlinmay on 01 Jul, 2016 07:53 PM

    marlinmay's Avatar

    Woo Hoo!
    Thanks for the speedy fix.
    -mdm

    Sincerely,

    Mr. Marlin D. May

    978-590-6410

    http://www.linkedin.com/in/marlinmay

  5. Support Staff 5 Posted by hendrik on 02 Jul, 2016 09:16 AM

    hendrik's Avatar

    No problem! :-)

  6. 6 Posted by Matt on 11 Mar, 2018 09:27 PM

    Matt's Avatar

    Hi Hendrik,
    I am also getting "no lyrics found" over and over again.
    I am on the trial version of 5.1.1
    I have uploaded my logs as per the above instructions.
    Thanks!

  7. Support Staff 7 Posted by hendrik on 12 Mar, 2018 06:44 AM

    hendrik's Avatar

    I am also getting "no lyrics found" over and over again.

    The original poster got a NullPointerException. Do you also get a NullPointerException?

  8. 8 Posted by matthew mulvahi... on 12 Mar, 2018 01:19 PM

    matthew mulvahill's Avatar

    Hello,

    no. I do not see anything about a NullPoint Exception. It just does not seem to find the Songs.

    It says, "no Tags found for 'your song here'" and "no lyrics found for 'your song here'" for all of the songs it scans.

    ________________________________

  9. Support Staff 9 Posted by hendrik on 12 Mar, 2018 01:23 PM

    hendrik's Avatar

    Then it's not a failure and has little to do with the original post.

    beaTunes simply isn't able to find lyrics for the songs in question. That happens, as the lyrics search is basically just a glorified web search. Note that this can be caused by wrong metadata in your songs, i.e. wrong title or artist.

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