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Songs vanish from list

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Rich

Nov 10, 2015 @ 02:32 AM

Hi,

When I click on a song and have show matching songs ticked a list of songs appears in the matching songs area for a split second then vanishes. It does this for every single song I click on. How do I fix this please?

1. Support Staff 1 Posted by hendrik on Nov 10, 2015 @ 08:16 AM

   

   This sounds like you have the Amazon rule enabled.

   Because the Amazon rule requires a network lookup, it can be ignored in an initial match and then a second match is run, without ignoring the rule. As a consequence, you might at first see results and later they vanish, because with the Amazon rule included in the matching process the results may not have the overall match quality you configured.

   To solve this,

   1. please either remove the Amazon rule altogether from your match rule set (in the preferences under "Song Matching")
      
   2. or make sure that "Ignore Amazon rule during initial matching" is not checked
      
   3. or lower the "Match Quality" at the bottom of the preference pane

   Hope this helps,

   -hendrik

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2. 2 Posted by Rich on Nov 10, 2015 @ 12:15 PM

   

   Thanks Hendrik, thats sorted it!

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3. Support Staff 3 Posted by hendrik on Nov 10, 2015 @ 12:20 PM

   

   Great—I'll close this issue then.

   Cheers,

   -hendrik

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4. hendrik closed this discussion on Nov 10, 2015 @ 12:20 PM.