Moods are not analyzed or downloaded

Jörg's Avatar

Jörg

Aug 16, 2015 @ 11:15 AM

I have over 33'000 songs in my iTunes library but beatunes doesn't get any information from last.fm for moods.
I have done a complete analysis the last 2.5 days - it didn't get the infos. But now also with clearly popular songs, any analysis try for single songs didn't get me a result... This was one of the major features why I bought beatunes... Any suggestions?

  1. Support Staff 1 Posted by hendrik on Aug 16, 2015 @ 02:13 PM

    hendrik's Avatar

    Sometimes the LastFM API is simply offline.
    What is the exact error message beaTunes gives in the Task Queue panel?

    Can you give an example of a failed songs (complete with album, artist, title and album artist)?

    Thanks,

    -hendrik

  2. 2 Posted by Jörg on Aug 16, 2015 @ 04:09 PM

    Jörg's Avatar

    i.e.:
    Artist / Album Artist: Lady Antebellum
    Album: Need you now
    Title: Our kind of love
    --> No error message, but no info

    Artist / Album Artist: Aerosmith
    Album: Music from another Dimension
    Title: Another last goodbye
    --> No error message, bot no info

  3. Support Staff 3 Posted by hendrik on Aug 16, 2015 @ 04:28 PM

    hendrik's Avatar

    Hm... Odd, usually there should be at least a message in the Task Queue panel, saying that beaTunes was unable to find tags (and as a consequence moods). Note that those messages don't pop up as dialogs, because that wouldn't make sense when analyzing many songs.

    Can you please upload your logs? Should be possible via the Help menu.

    Thanks!

  4. Support Staff 4 Posted by hendrik on Aug 17, 2015 @ 06:07 AM

    hendrik's Avatar

    Hey Jörg,

    I didn't receive your logs yet, but believe that LastFM has changed their API recently.

    Can you please try out the current EA release: http://blog.beatunes.com/2015/08/beatunes-45-ea4.html

    It contains a change that adjusts beaTunes to the external changes.

    Does it fix the issue?

    Thanks,

    -hendrik

  5. Support Staff 5 Posted by hendrik on Aug 18, 2015 @ 04:48 PM

    hendrik's Avatar

    Also, Last.fm is currently relaunching their site, leading to outages:

    https://getsatisfaction.com/lastfm/topics/new-site-launch-temporary...

  6. 6 Posted by Jörg on Aug 18, 2015 @ 11:12 PM

    Jörg's Avatar

    Hi Hendrik

    I'll try that soon... - I'm on business travel and don't have access to my
    privat mac ;-)
    Stay tuned, probably on Saturday or Sunday I'll have time to try also the
    new EA release.

    Many regards,
    Jörg

  7. Support Staff 7 Posted by hendrik on Aug 19, 2015 @ 05:59 AM

    hendrik's Avatar

    Until then, hopefully the final 4.5 is out!

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