new tracks added to itnues do not show up in Be a Tunes

massimo lamagna's Avatar

massimo lamagna

14 Jul, 2015 02:19 PM

1. If you experienced a crash or other abnormal behavior, please attach the log file 'beaTunes-logs-2015-07-14-151535.zip' by dragging it from your desktop onto the 'Attach File' button below.

2. Please enter your message to us here.
Hi, for the past few days, when I need to get the BPM of new tracks, I can't see the new tracks added in Bea Tunes.
Can you please let me know ASAP.
Thank you.

* beaTunes: 4.0.25
* JVM: Java HotSpot(TM) 64-Bit Server VM
* Version: 25.45-b02
* Vendor: Oracle Corporation
* OS: Mac OS X 10.9.5, x86_64
* Library: iTunes
* Memory: 92m - 512m
* Registered as: james wood

  1. Support Staff 1 Posted by hendrik on 14 Jul, 2015 02:38 PM

    hendrik's Avatar

    Did you try File -> Synchronize... in beaTunes?

  2. 2 Posted by massimo lamagna on 14 Jul, 2015 03:27 PM

    massimo lamagna's Avatar

    Hi Hendrick,

    That worked, thank you so much for your help.

  3. 3 Posted by massimo lamagna on 14 Jul, 2015 03:28 PM

    massimo lamagna's Avatar

    Hello,

    my OS is OSX 10.9.5

    I am Running iTunes 12.2.0.145

    I am running BeaTunes4 4.0.25

    iTunes and Beatunes are not syncing anymore, and I need to get BPM of my new tracks added to iTunes library.

    Please let me know what I need to do.

    Thanks a lot.

    massimo

    On 14 Jul 2015, at 15:19, beaTunes <[email blocked]> wrote:

    > Hey massimo lamagna,
    >
    > thanks for your email. It's been added to the queue and I'll be taking a look as soon as I can.
    > On workdays, I usually try to respond to requests within 24 hours.
    >
    >
    > Based on your email, our automated helpdesk system believes you should check out the following articles in our FAQ:
    >
    > - "Moving to a new computer" at http://help.beatunes.com/kb/backup-and-migration/moving-to-a-new-computer
    >
    > - "Changes aren't reflected in iTunes (until a file is played)" at http://help.beatunes.com/kb/troubleshooting/changes-arent-reflected-in-itunes-until-a-file-is-played
    >
    > - "Database Corruption Recovery" at http://help.beatunes.com/kb/troubleshooting/database-corruption-recovery
    >
    >
    > If this email is about a beaTunes bug, please make sure you let me know, which versions of beaTunes (and iTunes) you are using. Also, please let me know, what operating system version you are using. Please state the actual numbers and don't just say "latest". Last but not least, please let me know, whether you are using beaTunes with or without iTunes.
    >
    > I'll send an email to you (at [email blocked]) when I update your request.
    >
    > Thank you!
    >
    > tagtraum industries incorporated
    > http://www.beaTunes.com/
    > http://www.tagtraum.com/

    Massimo Lamagna

    [email blocked]

    07976285626

    www.8trackmusicsolutions.co.uk

    Don't Steal Music... Support The Artists You Love...

    Members of PPL / MCPS

    P please don't print this e-mail unless you really need to.

  4. Support Staff 4 Posted by hendrik on 14 Jul, 2015 03:39 PM

    hendrik's Avatar

    Hey,

    you might also be interested in http://blog.beatunes.com/2015/01/different-libraries-for-different-...

    Cheers,

    -hendrik

  5. 5 Posted by massimo lamagna on 01 Sep, 2017 03:03 PM

    massimo lamagna's Avatar

    This comment was split into a new discussion: Register on new computer

    Hello,

    I have updated my computer, would need register beatunes on the new computer, as I don’t use the old computer anymore.

    Could you please help?

    Kind regards

    Massimo

    > On 14 Jul 2015, at 15:42, massimo lamagna <[email blocked]> wrote:
    >
    > Hi Hendrick,
    >
    > That worked, thank you so much for your help.
    >
    >
    > On 14 Jul 2015, at 15:38, hendrik <[email blocked] <mailto:[email blocked]>> wrote:
    >
    >>

  6. hendrik closed this discussion on 02 Sep, 2017 10:50 AM.

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