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beatunes crash w/OS X 10.10 & iTunes 12

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dgarcia

Jul 22, 2014 @ 01:45 AM

Fresh install of beaTunes, OS X 10.10, 4th developer preview, iTunes 12. Attaching log files. "A fatal error occurred during initialization"

• bt.zip 45 KB

1. 1 Posted by dgarcia on Jul 22, 2014 @ 01:47 AM

   

   Some additional information - 179 playlists, 15607 songs, 2500 albums, 1500 artists.

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2. Support Staff 2 Posted by hendrik on Jul 22, 2014 @ 07:52 AM

   

   Hi,

   this looks like a parents claims it has a parent, but there parent playlists cannot be found. Can you please try the following:

   • Stop beaTunes
   • Go to /Users/dgarcia/Library/Application Support/beaTunes/ and rename Database to something else . You might have to use Finder and the menu Go -> Go to Folder... to get there, as OS X hides the ~/Library folder from you.
   • Start beaTunes

   beaTunes should now rebuilt its database from your files. Does the problem still come up?
   And another (completely unrelated) question? Do you have Java6 installed and if not, did the beaTunes installation trigger the installation of Java6 (it shouldn't)?

   Thanks,

   -hendrik

   PS: You can easily switch back to your old database file by renaming it back.

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3. 3 Posted by dgarcia on Jul 22, 2014 @ 07:25 PM

   

   That took care of the problem! I wonder if it was just unhappy with the previous database that was in there? Everything is running fine now, though.

   —Dg

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4. Support Staff 4 Posted by hendrik on Jul 22, 2014 @ 07:26 PM

   

   Cool!

   I wonder if it was just unhappy with the previous database that was in there?

   Most definitely.

   -hendrik

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