Beatunes Fatal Error

Hector Zazueta

Jan 19, 2014 @ 03:03 PM

I bought Beatunes today (JAN19) and when trying to start it, a Fatal Error Message is shown. Apparently it happens during the initialization of java.lang.NullPointerException

My Windows version is 7 Home Premium
Beatunes is 3.5

I'm attaching required files

Thanks

logs_-_copia.rar 167 KB

Support Staff 1 Posted by hendrik on Jan 19, 2014 @ 03:08 PM

Hi Hector,

it looks like you installed 3.5.17 while 3.5.16 was still running.
Please simply shut down beaTunes, if it is still running somehow and re-install 3.5.17.
Then start it up again.

Thanks,

-hendrik
- Edit

Reply to this discussion

Internal reply

Name

Email

No formatting (switch to Markdown)

Already uploaded files

logs_-_copia.rar 167 KB

Attach File

You can attach files up to 10MB

Verify Human

Spam protection: What comes next? 'Monday Tuesday Wednesday ?????'

If you don't have an account yet, we need to confirm you're human and not a machine trying to post spam.

New Issue
Conversation Started

A conversation has been started with the beaTunes staff to resolve this discussion.
Close the discussion Close the discussion

Private Permissions

This discussion is private. Only you and beaTunes support staff can see and reply to it.

Public Permissions

This discussion is public. Everyone can see and reply to it.

Comments Feed

Keyboard shortcuts

Generic

?	Show this help
ESC	Blurs the current field

Comment Form

r	Focus the comment reply box
^ + ↩	Submit the comment

You can use Command ⌘ instead of Control ^ on Mac

Recent Discussions

	02 May 13:57	BeaTunes not working
	30 Apr 13:13	Painfully Slow
	29 Apr 09:02	Mood not assigned for some songs
	29 Apr 08:19	Year / Release Date
	29 Apr 07:15	iTues 'Loved' Songs Are Now 'Favorite'

Recent Articles

	Where are the beaTunes logs?
	Manually Changing the beaTunes Memory Configuration on macOS
	Moving to a new computer
	How to install a plugin or beaTlet
	Communication with iTunes fails

beaTunes Support